Clinical Research Coordinator III - (Training & Onboarding Spec) Cancer & Blood Diseases Institute

The Clinical Research Coordinator III serves as the primary training, onboarding, and operational support resource for the Cancer & Blood Diseases Institute (CBDI) Clinical Research Division. This position oversees protocol training and onboarding activities for Oncology, Hematology, and Bone Marrow Transplantation research personnel while supporting division-wide operational initiatives, process improvement efforts, and special projects. The role serves as a highly visible representative of the clinical research division and works collaboratively with research staff, faculty, sponsors, contract research organizations (CROs), and institutional partners to foster a supportive, efficient, and compliant research environment.

Study Conduct/ Clinical Research Practice - Maintain awareness of onboarding, protocol training, and operational support needs across the divisional research programs. Coordinate protocol training activities and maintain associated training documentation, logs, and investigator files in accordance with institutional, sponsor, and regulatory requirements. Collaborate with investigators, regulatory staff, sponsors, CROs, and research teams to ensure required protocol training is completed and documented. Serve as a resource regarding protocol training, onboarding processes, research systems, and operational workflows. Coordinate onboarding activities for new research personnel and provide ongoing support during their transition into the clinical research division. Assist with implementation of research operations projects and contribute to process improvement initiatives that enhance efficiency, compliance, and staff experience.

Regulatory Compliance and Documentation - Maintain protocol training records, onboarding documentation, investigator file components, and other required research compliance records in accordance with institutional, sponsor, and regulatory requirements. Periodically self-audit records to ensure audit-readiness. Prepare, plan, & participate in all monitor visits, audits, & quality reviews (internal & external) in a professional manner. Collaborate with sponsors, CROs, investigators, and research teams to ensure protocol training requirements are completed, documented, and maintained within appropriate regulatory files and systems. Create, organize, maintain, and file protocol training documentation, training logs, and investigator records within applicable electronic regulatory systems and study files. Apply legal, regulatory & policy parameters to promote ethical practices in research involving human participants & to ensure compliance to those regulations. Document the conduct of each protocol's regulatory activities in appropriate systems. Maintain up-to-date & accurate written & electronic records & files to support clinical research activities. Continuously update knowledge of regulatory requirements. May act on behalf of the PI in communicating with sponsor, other divisions or institutions to coordinate studies & follow through on issues.

Onboarding and Training Coordination - Coordinate onboarding activities for new research personnel, faculty, trainees, and other staff entering the clinical research division. Create and maintain onboarding plans, training resources, and tracking systems to support successful integration into research operations. Provide informal and formal follow-up support to newly onboarded personnel and evaluate onboarding effectiveness through feedback and continuous process improvement efforts. Assist with training related to research systems, protocol requirements, and operational procedures.

Communication - Compose, document, organize, and maintain all correspondence. Oversee and follow through on questions and issues that arise during study conduct. Serve as CCHMC liaison to internal departments, clinical teams, regulatory agencies, physician's offices, city clinics, government agencies, academic centers, and other organizations. Communicate study related issues to investigators, sponsors, coordinating centers, study coordinators, clinical and research teams, managers and other institutions. Serve as an accessible and supportive resource for research personnel seeking assistance with onboarding, training, operational processes, and research systems. Develop productive working relationships with individuals across varying levels of experience, disciplines, and professional roles.

Data Management - Create, maintain, and support operational databases and tracking systems used to facilitate onboarding, protocol training, and research operations. Develop REDCap projects and electronic tools to support programmatic, operational, and process improvement initiatives. Maintain accurate training, onboarding, and operational records and perform quality checks to ensure data completeness and accuracy. Enter, analyze, and report data to support research operations, workforce development activities, and continuous improvement efforts. Generate reports, dashboards, and summaries to monitor onboarding effectiveness, training compliance, and operational performance. Collaborate with research leadership and teams to identify opportunities for improved data collection, workflow efficiency, and operational decision-making.

Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation [https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cincinnatichildrens.org%2Fnews%2Frelease%2F2024%2Fus-news&data=05%7C02%7CAmy.Carroll%40cchmc.org%7C93de02b9f76a4742be1c08dd5800246e%7C680254d4278b4aa1aca8c2600f79c533%7C0%7C0%7C638763479822580456%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=s8XomaXkUpfZGc%2FnmeIJcISoF1LeRWZvJcmu1adx%2Fjg%3D&reserved=0] for more than 15 years

Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) [https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.nih.gov%2F&data=05%7C02%7CAmy.Carroll%40cchmc.org%7C93de02b9f76a4742be1c08dd5800246e%7C680254d4278b4aa1aca8c2600f79c533%7C0%7C0%7C638763479822593004%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=JZfoub6%2Br%2B5pEtS%2FrdOB0eeAsIZsqL87n3VrPv0p6so%3D&reserved=0] Funding

Recognized as one of America’s Best Large Employers [https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cincinnatichildrens.org%2Fnews%2Frelease%2F2025%2Fforbes-large-employer&data=05%7C02%7CAmy.Carroll%40cchmc.org%7C93de02b9f76a4742be1c08dd5800246e%7C680254d4278b4aa1aca8c2600f79c533%7C0%7C0%7C638763479822601265%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=X0SUkXunhSLJwmed%2BdPPnUVEPGRwcXfpCkYJlxW0p1o%3D&reserved=0] (2025), America’s Best Employers for New Grads [] (2025)