Bowling Green Inn of Brandywine·East Marlborough Township, Pennsylvania
Perform general administrative and clerical duties, including managing office inventory and handling telephone calls. Coordinate and maintain schedules for in-house psychiatric providers and external healthcare partners while ensuring HIPAA compliance.
Perform general clerical duties in accordance with the office procedures of the facility.
ESSENTIAL FUNCTIONS: Responsible for handling general administrative duties. Keep track of inventory and work with supply vendors to ensure a well-stocked office. Answer and transfer telephone calls or take messages. Copy, file and update paper and electronic documents. Schedule and coordinate appointments for the in-house psychiatric provider Arrange and manage external appointments with outside healthcare providers Maintain accurate and up-to-date patient schedules Monitor compliance for dual-diagnosis patients, ensuring all required appointments are scheduled and completed within appropriate timeframes Track and document patient attendance and follow-up needs Communicate with patients, providers, and care teams regarding scheduling and changes Ensure all scheduling aligns with clinical guidelines and compliance requirements Maintain confidentiality in accordance with HIPAA and organizational policies OTHER FUNCTIONS: Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High School diploma or equivalent required. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws. BGIBR
A high school diploma or equivalent is required for this position. Candidates must be able to handle patient scheduling and administrative tasks within a clinical environment.
Market context
In Pennsylvania, administration roles tied to clinical research often draw steady demand from hospitals, universities, and research sites that need coordinators who can keep studies organized and compliant. These roles are competitive because employers look for candidates with direct coordinator experience, strong Microsoft Office skills, and practical clinical abilities such as phlebotomy or a willingness to train quickly. Review the AI-summarized requirements and benefits here to save time, then confirm your experience matches the study setting and be ready to discuss how you handle documentation and participant coordination.