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  3. Housing Navigation & Sustainability Coordinator
FRONT ST MASTER logo

Housing Navigation & Sustainability Coordinator

FRONT ST MASTER·Santa Cruz, California

$25 - $26/hr·Full Time·On Site·2-5 yrs
·
Posted 22 days ago
Practice for this role

About the role

Assist individuals in sustaining housing through case management, monitoring, and coordination with landlords and agencies. Provide early intervention for lease violations and support tenants with life skills and benefit applications.

Job DetailsJob Location

  • FSI 0MJ91
  • Front
  • St
  • Main
  • Office -
  • Santa
  • Cruz,
  • CA 95062Position
  • Type:
  • Full
  • TimeSalary
  • Range: $24.50 - $26.00
  • HourlyJob
  • Category:
  • Professional
  • ServicesSUMMARY: Assist individuals to sustain housing acquired through Central Coast Alliance Housing Navigation services, offer case management for tenants including planning, services, monitoring, coordinating with other agencies and other activities to help retain housing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. I. ESSENTIAL DUTIES AND RESPONSIBILITIES are outlined below. Other duties and responsibilities may be assigned. Reasonable accommodations may be made to enable individuals with disabilities and/or special needs to perform essential functions. A. Housing Tenancy and Sustaining Services Providing early identification and intervention for behaviors that may jeopardize housing, such as late rental payment, hoarding, substance use, and other lease violations. 2Education and training on the role, rights and responsibilities of the tenant and landlord Coaching on developing and maintaining key relationships with landlords/property managers with a goal of fostering successful tenancy Coordination with the landlord and case management provider to address identified issues that could impact housing stability Assistance in resolving disputes with landlords and/or neighbors to reduce risk of eviction or other adverse action including developing a repayment plan or identifying funding in situations in which the client owes back rent or payment for damage to the unit Advocacy and linkage with community resources to prevent eviction when housing is or may potentially become jeopardized Assisting with benefits advocacy, including assistance with obtaining identification and documentation for SSI eligibility and supporting the SSI application process. Such service can be subcontracted out to retain needed specialized skillset Assistance with the annual housing recertification process Coordinating with the tenant to review, update and modify their housing support and crisis plan on a regular basis to reflect current needs and address existing or recurring housing retention barriers Continuing assistance with lease compliance, including ongoing support with activities related to household management Health and safety visits, including unit habitability inspections Other prevention and early intervention services identified in the crisis plan that are activated when housing is jeopardized (e.g., assisting with reasonable accommodation requests that were not initially required upon move-in) Providing independent living and life skills including assistance with and training on budgeting, including financial literacy and connection to community resources B. Teamwork and Collaboration Maintain cooperative and professional working relationships and communications. Give input to management on improving the quality of programs and assists in monitoring program effectiveness and conduct tenant satisfaction surveys. QualificationsII.
  • Qualification
  • REQUIREMENTS: Knowledge, skill, or ability required to perform the job. Education and/or Experience B.A. or B.S. in social work or a related field; or two years' experience working in social services. Understanding of the Santa Cruz County Housing/Rental market Previous experience assisting individuals suffering from chronic homelessness greatly preferred. C. Language Skills Read, speak, write and understand English well enough to follow and share the regulations, requirements and communications for providing support to the tenants. Able to effectively present information and respond to questions.

Requirements

Requires a bachelor's degree in social work or a related field, or two years of experience in social services. Preference is given to candidates with experience assisting individuals suffering from chronic homelessness and knowledge of the Santa Cruz rental market.

  • bachelor degree
  • Case Management
  • Budgeting
  • Conflict Resolution
  • Crisis Planning
  • Community Resource Linkage
  • Financial Literacy
  • Lease Compliance
  • Housing Navigation
  • Benefits Advocacy
  • Tenant Advocacy

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$25 - $26/hr
Location
Santa Cruz, California
Posted
Jul 6, 2026
Application
Employer website
FRONT ST MASTER logo

Hiring organization

FRONT ST MASTER

Front St. Inc. (FSI) is a behavioral health services agency that provides residential and mental health support services for adults afflicted with mental illness. The goal of FSI is to increase community integration and to support individuals along their path to recovery.

Salary listed on 3 jobs
IndustryMental Health Care
TypePrivately Held
Size51-200 employees
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Market context

California housing navigation roles stay competitive

In California, housing navigation and sustainability coordinator roles are often in demand where agencies support people facing chronic homelessness and housing instability. These positions are competitive because employers commonly look for a social work or related degree, or equivalent social services experience, plus local rental-market knowledge and direct client support experience. Review the AI-summarized requirements and benefits on this platform to save research time, and tailor your application to show housing placement, case management, and Santa Cruz rental market familiarity.

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