Mercy Health·Paducah, Kentucky
The RN Navigator guides patients through the healthcare system by coordinating care across multidisciplinary teams and assisting with treatment plan understanding. They serve as the primary communication link between patients and providers while managing logistical barriers and community resource connections.
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours: 40
Work Shift: Days (United States of America)
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Registered Nurse (RN) Navigator — Cardiac Physicians — Marshall Nemer Pavillion
The RN Navigator provides essential support to patients by guiding them through the healthcare system, ensuring they have access to necessary resources, and helping them manage all aspects of their care journey. This role involves assisting patients in understanding their medical condition(s) and treatment plans, including assisting patients with scheduling, overcoming logistical barriers, and connecting them with community resources to ensure a smooth and supportive healthcare experience. Navigators may work in a specific specialty area (ex: oncology, women’s/breast health, cardiology, neuro, etc.) based on organizational/patient needs and clinical background, to provide focused patient navigation support.
Guides patients in understanding their diagnoses, treatment options, and the healthcare process, including developing patient education programs and tools.
Serves as the essential link for communication and assessment between patients and all care providers.
Coordinates and advocates for care across multidisciplinary teams, ensuring that all medical, social, and psychological needs are addressed. This may involve scheduling multidisciplinary planning conferences, developing concise patient summaries for use by the care team, and documenting recommendations using standardized protocols in accordance with nationally recognized care guidelines.
Monitors patient progress and communicates with the care team to adjust treatment plans as necessary.
Facilitates appointments for consultations and support services within established service standards, including social workers, dietitians, physicians, etc.
Participates in patient education programs, community outreach, and quality improvement initiatives.
Tracks patient outcomes, ensuring findings are communicated to patient/providers. May also prepare reports to support quality initiatives and programs.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education: Bachelor’s degree in nursing (preferred)
Licensed Registered Nurse in state of practice (required)
BLS Basic Life Support – American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care at BSMH; required at hire for RSFH)
Oncology Nurse Navigator – Certified Generalist (ONN-CG) – Academy of Oncology Nurse & Patient Navigators (preferred, if placed in Oncology department)
Breast Health Clinical Navigator (BHCN) – National Consortium of Breast Centers (NCBC) (preferred, if placed in Mammography department)
Experience: 3 years of direct patient care experience as an RN (required)
Experience with discharge planning or utilization review (preferred)
Mercy Health is an equal opportunity employer.
As a Mercy Health [https://careers.mercy.com/us/en/lifeatmercy?utm_source=job_description] associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
may vary based on the market and employment status.
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com [recruitment@mercy.com]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com [recruitment@mercy.com].
Requires a valid Registered Nurse license and at least 3 years of direct patient care experience. A Bachelor's degree in nursing and BLS certification are preferred.
Market context
Kentucky nursing employers commonly look for licensed practical nurses who can step into school, pediatric, or long-term care settings and handle routine care with confidence. These roles can be competitive because an active Kentucky LPN license, current CPR/BLS, and comfort with complex medical needs are often expected, while the benefits package may include paid holidays, personal time, sick time, and a 401(k) match. Review the AI-summarized requirements and benefits here to save research time, and confirm your license and certification status before applying.
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