Conduct crisis assessments and coordinate referrals to internal and external behavioral health services for individuals in crisis. Collaborate with a multidisciplinary team to provide intervention, stabilization, and support for long-term recovery.
Step into a role where your skills directly change lives. At Appalachian Community Services, we’re seeking a Case Manager to be a driving force in our Behavioral Health Urgent Care (BHUC) team in Waynesville, NC. Here, every moment counts. You’ll be on the front lines of crisis care—conducting assessments, gathering critical clinical information, coordinating referrals, and ensuring individuals in crisis receive the support they need. Your work will be the bridge that connects people to life-changing behavioral health and substance use services. This is more than just a job—it’s a chance to make a lasting impact in behavioral health. If you’re looking for a career where collaboration, quick thinking, and compassion come together to create real change, this is where you belong. As a Case Manager, you will: Conduct crisis assessments to gather clinical information and determine appropriate levels of care. Collaborate with BHUC nurses to discuss client needs and ensure informed treatment recommendations. Facilitate referrals to both internal programs and external service providers for ongoing care. Work as part of the BHUC team to support intervention and stabilization efforts. Assist clients in navigating community resources to promote long-term stability and recovery. Provide basic crisis intervention support to individuals in need. Monitor clients in the facility to ensure safety and provide support. Additional Responsibilities Assist with documentation related to assessments and referrals. Participate in case reviews, and team discussions. This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position. Compensation This position is a fixed rate, with compensation aligned to role responsibilities, experience, and contract parameters.
Requires a Bachelor's degree in Human Services with 2 years of experience, or a Bachelor's in another field with 4 years, or a Master's in Human Services with 1 year of experience. Candidates must have a background in behavioral health or crisis intervention and the ability to work flexible shifts.
Market context
Behavioral health employers in North Carolina often look for licensed or credentialed clinicians, and this role requires registration with the North Carolina Substance Abuse Professional Certification board. These positions can be competitive because employers may prefer a bachelor’s degree and want candidates who can work within treatment, documentation, and care coordination expectations. Review the AI-summarized requirements and benefits here to save time, and confirm your credential status before applying.
