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  3. Direct Support Staff
Advocates logo

Direct Support Staff

Advocates·Douglas, Massachusetts

$19 - $19/hrFull TimeOn Site0-2 yrsPosted 2 months ago
Practice for this role

Direct Support Staff · $19 - $19/hr

How this role compares

Computed from live listings

  • -43% vs. median posted rate for healthcare roles in Massachusetts ($32.24/hr, n=10315)
$0.01/hr · p10p90 · $180,600/hr
this role: $18.50/hrmedian $32.24/hr

Shaded band: the middle 50% of 10,315 posted healthcare roles in Massachusetts rates. This role sits in the 23rd percentile.

About the role

Pay for this role is about 43% below the Massachusetts median for similar positions.

Provide hands-on daily living support, guidance, and encouragement to adults with developmental disabilities in a residential setting. Assist with personal care, meal preparation, and community outings while documenting progress and implementing treatment plans.

Overview Starting Rate

  • $18.50/hour
  • Schedule:
  • Tuesday through
  • Saturday 2:30pm-10:30pm We’re looking for enthusiastic, compassionate, and motivated team players to provide meaningful support to individuals in a residential setting. If you’re ready to start—or grow! — your career in human services, this is a great opportunity to make a real impact every day. As a Direct Support Staff, you’ll provide hands-on support, guidance, and encouragement to adults with developmental disabilities. This is an entry-level role with meaningful responsibilities and the chance to build lasting relationships. In this role, you’ll assist individuals with daily living activities, such as personal care, meals, routines and community outings – while helping them build skills and independence.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive. Minimum Education Required High School Diploma/GED Shift Second Shift

Responsibilities

Provide daily support at home and in the community Help plan and implement daily routines and activities Support individuals in setting and achieving person-centered goals Encourage participation in community and social opportunities Support household cleaning and maintenance tasks Document observations, progress, and any concerns Implement established treatment and support plans Provide physical intervention in crisis situations when necessary Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC) Ensure individuals are treated with dignity, respect, and in alignment with Human Rights policies

Qualifications

High school diploma or equivalent required Experience in human services or with similar populations preferred Strong interpersonal, communication, and coaching skills Ability to work in a fast-paced, team-oriented, person-centered environment Basic computer skills required Valid driver’s license, reliable vehicle, and willingness to transport individuals Commitment to supporting culturally diverse populations Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.

Requirements

A high school diploma or GED is required, along with a valid driver's license and a reliable vehicle. Experience in human services is preferred, as is the ability to maintain certifications such as CPR/First Aid and MAP.

  • high school
  • Coaching
  • Patient Advocacy
  • Documentation
  • Driving
  • Interpersonal Communication
  • Crisis Intervention
  • Community Integration
  • Personal Care
  • Basic Computer Skills

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$19 - $19/hr
Location
Douglas, Massachusetts
Posted
Jul 7, 2026
Closes
Jul 7, 2027
Application
Employer website
Advocates logo

Hiring organization

Advocates

Advocates champions people who face developmental, mental health, or other life challenges. We partner with individuals and families to shape creative solutions to even the greatest obstacles. First, we listen. Then, together, we do what it takes to help people thrive.

IndustryNon-profit Organizations
TypeNonprofit
Size1,001-5,000 employees
View profile

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Market context

Direct support roles stay in steady demand

In Massachusetts, direct support staff roles are typically in steady demand because providers need dependable frontline staff for daily care and community support. These jobs are competitive when candidates already have human services experience, current CPR/First Aid and MAP credentials, and reliable transportation. Review the AI-summarized requirements and benefits here to save time, then confirm your license, vehicle access, and certification status before applying.

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