PruittHealth·Ladson, South Carolina
The Scheduler coordinates all patient treatments and services upon referral to ensure timely care and productivity requirements are met. They manage clinician availability, update staffing reports, and resolve visit discrepancies to facilitate timely billing.
Ladson office Home is where the heart is! That's why PruittHealth @ Home is committed to caring for our patients and residents, as well as providing our employees with a rewarding career as a member of our PruittHealth family.
JOB
PURPOSE: Reporting to the Business Office Manager (BOM), the Scheduler ensures that upon referral and acceptance of a patient to the Agency, all treatments, services, etc. are scheduled in a timely manner. The Scheduler tracks and responds to any visit alterations that may occur. This position works closely with Care Management and other peers as needed for an accurate accounting of visits ordered and provided. The Scheduler schedules visits in a way that ensures productivity requirements are met.
KEY
Responsibilities:
Provide accurate, timely, and well communicated schedules for all patients upon referral through admission and discharge from the agency.
Participate in agency back office daily operations as assigned by the BOM.
Demonstrate flexibility and use of critical thinking skills in addressing frequent changes throughout the day requiring schedule adjustments.
Ensure that field scheduling assignments follow agency standard operating procedures. Schedule patients in a way that provides and maintains visit productivity for various levels of partners in the agency.
Update the daily Home Health RADAR staffing availability report.
Computer skills a must.
While maintaining a pleasant and professional manner, multi-task and problem solve in an environment with frequently changing priorities and short deadlines.
Excellent interpersonal skills. Interact effectively with field clinicians, sales/marketing personnel, central intake, initial and ongoing authorization staff, nurses, patients and other internal and external customers to meet patient scheduling needs.
Flexible; willingness to work beyond normal working hours on weekends and holidays as necessary to meet organizational needs.
Knowledge of confidentiality and PHI best practices, sharing information on a “need to know" basis only.
Effectively perform HCHB workflow tasks in a timely manner related to all scheduling processes, including but not limited to documenting coordination notes, etc.
Create, maintain and update patient schedules according to authorizations and patient needs. Maintain clinician availability lists.
Resolve any unverified or missing visits as needed to ensure billing is processed in a timely manner.
Participate as directed in agency survey for accreditation or licensure and any subsequent required reports. As a member of our team, clinicians will have access to top-of-the-market pay structures with unlimited income potential, progressive benefit plan, mileage reimbursement, opportunity for career growth, additional pay incentives, and flexible schedules – plus a great team environment that reflects our commitment to caring for our 16,000 partners.
A high school diploma is required, with a preference for candidates having three years of medical office experience and proficiency in HomeCare HomeBase. The role requires strong computer skills and the ability to handle frequently changing priorities in a professional manner.
Market context
Scheduler roles in home health are often in demand in South Carolina because agencies need reliable coordination for visits, staffing changes, and patient communication. This type of role is competitive when candidates bring medical office experience, HomeCare HomeBase proficiency, strong computer skills, and the ability to manage shifting priorities professionally. Review the AI-summarized requirements and benefits on this platform to save time, then highlight your scheduling software experience and readiness to work in a fast-paced setting.
