Deborah's Place·Chicago, Illinois
Provide direct clinical and case management services to tenants, including intake, assessment, and the development of individual service plans. Coordinate resources and provide crisis intervention to help tenants maintain housing and achieve health and wellness goals.
This position is responsible for providing direct clinical and case management services, including: intake and assessment with new tenants, collaborative development of individual service plans with tenants, crisis intervention, individual counseling and providing therapeutic group activities to help tenants meet their goals. The case manager provides linkages and coordinates resources/referrals. Case managers assist tenants in goal attainment, including but not limited to: maintaining their housing, obtaining and maintaining sustainable income, and achieving health and wellness goals. Essential
Case Management Services Provide case management services including intakes, assessments, service planning, staffing, individual counseling, referral, and advocacy. Provide crisis intervention in mental health and/or medical emergencies. Provide on-call assistance with after hour and weekend emergencies. Assist with applications and advocacy related to public benefits. Plan and implement therapeutic group activities. Work with tenants to achieve their goals related to housing, income and health. Regularly assess and respond to tenants' motivation and readiness using motivational interviewing skills. Engage in clinical supervision, in both group and individual formats. Work with tenants to address issues in order to prevent eviction. Record Keeping and Data Quality Prepare and maintain current tenant files. Enter all services and required information into HMIS and other service and outcome tracking databases as required. Work collaboratively with the Program Data Manager to ensure data quality. Other Maintain required professional knowledge and job skills. Attend and participate in staff development opportunities. Represent Deborah's Place mission and values to participants, visitors and others. Perform other duties as assigned. Qualifications and Requirements Education: Bachelor's Degree in Social Work or related field. Master's preferred. Licensure and/or Certification: LCSW preferred Job Experience: 2-3 years of case management experience Special Knowledge & Skills: Knowledge of issues surrounding homelessness, mental illness and substance use; proficiency in Microsoft office software, good oral and written communication skills, good organizational skills, conflict management and crisis intervention skills; demonstrate clear and professional boundaries; act in a professional manner; Valid Illinois driver's license, proof of insurance and must have own vehicle.
Requires a Bachelor's degree in Social Work or a related field, with a Master's or LCSW preferred. Candidates must have 2-3 years of case management experience and a valid driver's license with a personal vehicle.
Market context
Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.