Surgery Scheduler-Bedford, Tx

Overview

Responsibilities

The essential duties and responsibilities

Effectively oversee and manage the continuum of surgical case coordination within department standards Coordinate, schedule, and authorize pre-operative clearance testing (e.g. cardiac, pulmonary) and any diagnostic imaging (e.g. CT, MRI, US, X-Ray) as ordered Effectively coordinates surgical cases between patients, co-surgeons, vendors, first assists, and facilities Ensure that reports (e.g pathology, post-operative note, etc) are captured in the chart Reviews and confirms with patients all surgical details and any pre-appointment instructions or protocols (e.g. arrival, bowel prep, etc.) Requests, reviews, and audits to ensure that appropriate referrals and authorizations are obtained in advance of all scheduled procedures/surgeries in adherence to medical policy as outlined by payors to ensure accuracy and prevent delay in reimbursement Evaluate service costs and execute financial clearance and patient care commitments prior to service delivery Manages physician operating room (OR) blocks with surgical facilities in accordance with facility policy Accurately documents/updates patient records in designated systems to ensure all parties have accurate information Provides support and information to providers to problem solve and manage complex administrative issues Maintains strictest confidentiality; adheres to HIPAA guidelines/regulations Other duties as requested or assigned

Qualifications

The Surgery Support Coordinator will have the following experience

• Level 1 High School diploma or equivalent required. Position requires at least three (3) years of medical office or hospital experience with progressive responsibility or equivalent combination of education and work experience. Clinical experience as a medical assistant or surgery scheduler preferred Knowledge of multiple PMS and EHR platforms preferred. Experience with Microsoft Office Products (Outlook, Word, Teams, and Excel) required. Proficiency with medical and surgical terminology and knowledge of insurance benefits, eligibility, and authorization procedures. Must successfully complete required onboarding courses and on-demand training within 45 days of occupying position Level Sr Position requires four (4) years of medical office or hospital experience with progressive responsibility or equivalent combination of education and work experience. Clinical experience as a medical assistant or surgery scheduler preferred.
• Competencies:
• Uses
• Technical and
• Functional
• Experience: Possesses up to date knowledge of the profession and industry; accesses and uses other expert resources when appropriate
• Demonstrates
• Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility
• Uses
• Sound
• Judgement: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
• Shows
• Work
• Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
• Commits to
• Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.
• Physical
• DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk and hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.