Northwest Michigan Health Services·Traverse City, Michigan
The Medical Assistant supports providers by performing patient screenings, administering immunizations, and managing clinical documentation. They are also responsible for maintaining exam rooms, sterilizing instruments, and coordinating patient care and prescriptions.
Are you searching for a meaningful career with competitive pay and exceptional benefits? If so, Northwest Michigan Health Services, Inc. is the place for you!
For more than 50 years, NMHSI—a nonprofit community health center—has been committed to improving the health and wellness of communities across Northwest Michigan. We are seeking a compassionate and motivated Medical Assistant with a minimum of one year of experience to join our Clinical team in Traverse City.
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The Medical Assistant (MA) plays a vital role in supporting Providers and clinical staff in delivering high-quality, patient-centered primary care in an ambulatory setting. This position assists with patient intake and screening, clinical procedures, immunizations, lab work, documentation, and care coordination while ensuring compliance with established policies and OSHA standards.
View full job description for more details.
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Key responsibilities: Prepare patients for examinations and assist Providers during visits
Perform initial patient screenings, including vital signs and health history documentation
Administer immunizations and perform venipuncture per protocol and Provider order
Maintain accurate patient records using electronic health systems
Clean and prepare exam rooms in accordance with OSHA and infection control standards
Wash, package, and sterilize instruments; dispose of contaminated supplies properly
Order and restock clinical supplies
Process prescription refill requests and support prescription assistance programs
Schedule diagnostic testing and obtain prior authorizations as needed
Support quality improvement initiatives and promote NMHSI’s mission
Assist with training new staff and mentoring MA students, as assigned
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Qualifications: Minimum of one year of experience preferred
Intermediate computer skills and experience with electronic health records
Bilingual in English/Spanish preferred
Strong communication skills, critical thinking ability, and commitment to team-based care
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Why join nmhsi?
As a team member with NMHSI, you become eligible for an outstanding benefits package 30 days after employment, including:
Health & insurance benefits
Medical benefits through BCBS of Michigan or BCN
Health Savings Account (HSA) with employer contribution
Employer-sponsored group term life insurance
Employer-sponsored short-term and long-term disability insurance
Employee Assistance Program (available immediately)
Voluntary life insurance options
Paid time & work–life balance
11 paid holidays
Retirement benefits: 401(k) with Roth option and employer match
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If you are seeking a rewarding role where your work strengthens community health and supports a dedicated nonprofit mission, we encourage you to apply.
Northwest Michigan Health Services, Inc. is an equal opportunity employer.
A minimum of one year of experience is preferred along with intermediate computer skills and EHR experience. Strong communication skills and bilingual proficiency in English and Spanish are desired.
Market context
Medical assistant roles in Michigan are commonly tied to busy outpatient and specialty practices, where employers value candidates who can balance clinical support, patient data management, and insurance communication. These positions are competitive because orthopedic settings often require comfort with specialized equipment and strong patient-facing skills. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to highlight orthopedic experience, documentation accuracy, and clear communication.
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