Independence Health System·Butler Township, Pennsylvania
Acts as a liaison for patients to improve access to care and reduce health disparities through outreach and resource navigation. Coordinates care by connecting patients with healthcare providers and human service agencies while maintaining accurate documentation.
The Community Health Worker (CHW) will serve as a trusted liaison for patients who may require follow up coordinated support beyond the medical care provided. This role focuses on improving access to care, reducing health disparities, and promoting overall well-being through outreach, education, and resource navigation. The CHW will work closely with community partners and human service agencies to connect patients with appropriate services and support.
.Essential Job Functions
Patient Advocacy, provide ongoing support through phone calls and visits to ensure patients adhere to treatment plans.
identify patient barriers to care and development of plan to address barriers.
Provide follow up via phone and in person visits for coordination of care.
Explaining healthcare information in a culturally sensitive, easy to understand manner
Care coordination, connecting patients to healthcare providers and human services resources.
Maintain accurate documentation of patient interactions and referrals.
Collaborate with healthcare providers, social workers, and agency staff to coordinate care.
Participate in community events and health promotion initiatives by conducting outreach and engagement activities in community settings.
Other duties as assigned.
Competency and Experience [Knowledge, Skills and Abilities]
Required Qualifications/Experience (please add any additional requirements)
Bachelor’s in healthcare related field.
Two (2) to Three ( 3) years of experience in healthcare related field.
Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Preferred Qualifications/Experience
Experience in case management or care coordination.
Familiarity with health equity principles and trauma-informed care.
Bachelor’s Degree in social work
Three (3) to Five (5) years’ experience in health and human services
Experience in Healthcare setting.
Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.
This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Extreme Heat: x
Extreme Cold: x
Heights: x
Confined Spaces: x
Extreme Noise(>85dB)
x
Mechanical Hazards: x
Use of Vibrating Tools
x
Operates Vehicle (company)
x
Operates Heavy Equipment: x
Use of Lifting/Transfer Devices
x
Rotates All Shifts: x
8 Hours Shifts
x
10-12 Hours Shifts
On-Call: Overtime(+8/hrs/shift; 40/hr/wk)
Respirator Protective Equipment: x
Eye Protection: x
Head Protection (hard hat)
x
Hearing Protection: x
Hand Protection: x
Feet, Toe Protection
x
Body Protection: x
Latex Exposure: x
Solvent Exposure: x
Paint (direct use) Exposure
x
Dust (sanding) Exposure
x
Ethylene Oxide Exposure: x
Cytotoxic (Chemo) Exposure
x
Blood/Body Fluid Exposure: x
Chemicals (direct use) Exposure
x
Mist Exposure: x
Wax Stripper (direct use)
x
Non-Ionizing Radiation Exposure: x
Ionizing Radiation Exposure: x
Laser Exposure: x
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Never: Bending (Stooping)
x
Sitting: x
Walking: x
Climbing Stairs: x
Climbing Ladders: x
Standing: x
Kneeling: x
Squatting (Crouching)
x
Twisting/Turning: x
Keyboard/Computer Operation: x
Gross Grasp: x
Fine Finger Manipulation: x
Hand/Arm Coordination: x
Pushing/Pulling(lbs. of force)
x
Carry: x
Transfer/Push/Pull Patients: x
Seeing Near w/Acuity
x
Feeling (Sensation)
x
Color Vision: x
Hearing Clearly: x
Pulling/Pushing Objects Overhead: x
Reaching Above Shoulder Level: x
Reaching Forward: x
Lifting Floor to Knuckle
<25lbs
Lifting Seat Pan to Knuckle: <25lbs
Lifting Knuckle to Shoulder
,<25lbs
Lifting Shoulder to Overhead
<25lbs
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Requires a Bachelor's degree in a healthcare-related field and 2 to 3 years of relevant experience. A PA Community Health Worker certification and a PA Criminal Record Check are preferred or required.
Market context
Community Health Worker positions in Pennsylvania are often tied to local clinics, public health programs, and community-based care, so demand tends to follow organizations serving patients with access, education, and care-coordination needs. This role is competitive because employers may look for an LPN/RN certification or related associate degree, CPR certification, 2–4 years of experience, reliable transportation, and alignment with faith-based values. If you are considering applying, compare the AI-summarized requirements and benefits here with the original posting to save research time and confirm the fit before you submit.
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