Administrative Assistant

Administrative Assistant– LASIK & Cataract Surgery Location

• Quincy,
• MA
• Job
• Type:
• Part-time, flexible schedule, 24 hours on average a week
• Pay: $21-24 per hour

About Us The Nielsen Eye Center is dedicated to providing our patients with the most advanced technology and the most experienced LASIK and cataract surgeons, with locations in Quincy, Norwell, Norwood, and Weymouth.

Position Summary

We are seeking a detail-oriented Admin Assistant to support our Patient Advocate department with insurance and administrative processing for our LASIK and cataract surgery patients. This is a behind-the-scenes, non-patient-facing role focused on accurate, timely processing of insurance-related paperwork and requests.

Essential

Duties and Responsibilities

• Process prior authorization requests for surgical procedures
• Submit and track insurance referrals
• Complete and manage co-management forms with referring providers
• Process patient payments and post to accounts accurately
• Coordinate MRI and other diagnostic imaging requests
• Maintain organized, up-to-date records for all insurance and referral documentation
• Communicate with insurance carriers to resolve authorization or referral issues
• Support the Patient Advocate team with administrative tasks as needed

Training & Development We offer hands-on training to help new hires become proficient in our systems and insurance processing procedures. If you're organized, reliable, and ready to support a busy surgical practice from behind the scenes, we'll provide the tools and guidance you need to succeed.

Requirements

• High school diploma or equivalent required
• Strong attention to detail and accuracy
• Ability to work independently and manage multiple tasks
• Comfortable with insurance terminology, prior authorizations, and referral processes
• Organized and tech-savvy
• Prior experience with insurance processing, medical billing, or similar administrative work a plus

Benefits

• 401(k) with profit sharing
• Employee and family discounts on LASIK, glasses, and contacts
• Paid sick time
• Room for advancement

Equal Opportunity Statement Nielsen Eye Center is an Equal Opportunity Employer and does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment.