Altais·San Francisco, California
The Palliative Care Case Manager serves as the primary contact for patients and families, coordinating healthcare resources and providing disease-specific education. They collaborate with interdisciplinary teams to develop care plans and facilitate communication between providers and caregivers.
At Altais, we’re on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, purpose-built tools, and a team-based model of care, we help doctors do what they do best: care for people.
Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. Together, we’re building a stronger, more connected healthcare system.
Are you looking to join a fast-growing, dynamic team?
We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.
The Palliative Care Case Manager will play a crucial role in guiding patients and their families through the healthcare system by assisting with access issues, coordinating resources, and providing disease-specific education. The ideal candidate will possess a deep understanding of both the clinical and emotional aspects of palliative care, and will act as a liaison between patients, caregivers, and healthcare providers.
This role is a Part-Time opportunity and is field based in the San Francisco Bay area.
Serve as the primary point of contact for patients and their families enrolled in the palliative care program.
Provide emotional and logistical support for patients and their families to help them make informed decisions.
See patients onsite when needed, to assess condition, review care plans, and provide immediate support.
Facilitate timely communication between the healthcare team, patients, and their families.
Coordinate healthcare resources and services to optimize patient care.
Work collaboratively with an interdisciplinary team to develop care plans.
Educate patients and caregivers on medication, symptom management, and available services.
Provide information on advanced care planning and facilitate discussions if necessary.
Work closely with external agencies and organizations to ensure continuity of care.
Track and maintain detailed patient records, including consultations and interventions.
Participate in team meetings, offering insights and feedback on patient cases.
The Base Salary for this position is $31.00 - $37.00/hr
We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.
We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.
We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.
We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.
We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.
Altais values the contribution each Team Member brings to our organization.
Final determination of a successful candidate’s starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry.
The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description.
Additional pay may be determined for those candidates that exceed these specified qualifications and requirements.
We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.
The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate’s qualifications, skills, and experience. This position will also be eligible to participate in our annual bonus program.
Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our ‘CPRA Privacy Notice for California Employees and Applicants’ to learn how we collect and process your personal information when you apply for a role with us.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
Candidates must hold a current LVN license in the state of California. A minimum of 2 years of clinical experience, specifically within palliative or hospice care, is required.
Market context
California nursing roles often draw steady demand, especially for experienced RNs in procedural and critical care settings. Competition is strongest for candidates who already hold a California RN license, current BLS and ACLS, and recent ICU, ER, or PACU experience. Review the AI-summarized requirements and benefits on this platform to save research time, then confirm your certifications and highlight relevant bedside and procedural experience in your application.
