Patient Navigator
START Center for Cancer Research·Kentwood, Michigan
START Center for Cancer Research·Kentwood, Michigan
The Patient Navigator facilitates patient referrals for the START Phase 1 program by managing documentation and monitoring metrics. They are responsible for screening patients for eligibility using EMR and genomic platforms while supporting outreach activities.
The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering "Hope Through Access” to cutting edge trials throughout the United States and Europe.
We are seeking a Patient Navigator. The Patient Navigator facilitates patient referrals for the START Phase 1 program. This role involves managing referral documentation, monitoring referral metrics, and supporting outreach activities. The Intake Specialist ensures a smooth intake process and efficient communication with referring providers.
Perform referral intake and assist with patient and provider coordination. Maintain referral documentation and monitor referral trends. Screen patients using EMR systems and genomic platforms for eligibility. Support the Nurse Navigator in program outreach and trial promotion. Participate in program meetings and contribute to data tracking efforts.
High School Diploma or GED. Minimum of 2 years of experience with patient intake and referrals. 1 year oncology experience.
Associate’s degree in healthcare or related field. Clinical trial experience. Strong organizational and communication skills.
Best-in-Class Benefits and Perks We value the time, talent, and dedication our employees bring to START. Our commitment to your well-being and growth is reflected in a competitive compensation package—based on experience—along with comprehensive benefits designed to support you both personally and professionally:
401(k) retirement savings plan with employer match Eligibility for an annual performance bonus, based on role and company results Generous paid time off and paid holidays Comprehensive medical, dental, and vision coverage and optional insurance options Company paid life and disability insurance for added financial protection Employee Assistance Program (EAP) providing confidential, no ‑cost support for you and your family from day one Flexible FSA and HSA plans to support your financial wellness Commitment to a supportive environment that values balance, wellbeing, and flexibility We’re committed to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START, you’ll join a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.
More About START START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. START represents the world’s largest roster of early-phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of “Hope Through Access”.
Learn more at STARTresearch.com.
Ready to be part of a team changing the future of cancer treatment? Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Candidates must have a High School Diploma or GED with at least two years of clinical or administrative experience, including one year in oncology. An associate's degree and experience with clinical trials are preferred.
Market context
In Michigan, patient navigator roles are typically tied to oncology and other complex care settings, where employers look for candidates who can coordinate care, support patients through treatment steps, and manage administrative details. Competition is often strongest for applicants with oncology experience, and an associate’s degree plus clinical trials exposure can help. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to your oncology and patient-coordination experience.
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