Mayo Clinic·Rochester, Minnesota
The Health Unit Coordinator provides organizational, receptionist, and clerical support to patient care units and the healthcare team. They monitor supplies, answer patient call lights, and assist with managing orders in the electronic health record.
The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team.
These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR).
Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care.
Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources.
The HUC activities complement the patient care delivery model.
Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities.
Supports the healthcare team by anticipating and responding to team requests and patient needs.
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans [https://jobs.mayoclinic.org/benefits/] – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. [https://jobs.mayoclinic.org/alllocations]
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" [https://www.eeoc.gov/poster]. Mayo Clinic participates in E-Verify [https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf] and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
A high school diploma or equivalent is required, with a preference for completion of a HUC post-secondary program or certification. Experience in a medical environment and knowledge of medical terminology are preferred.
Market context
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