SCO Family of Services·New York
The Care Manager delivers NYS Department of Health Health Home Core Services to individuals with complex medical and behavioral health needs. Responsibilities include conducting assessments, developing person-centered plans of care, and coordinating services across medical and social support systems.
SCO Family of Services has provided vital human services throughout New York City and Long Island for more than 100 years. SCO helps vulnerable New Yorkers build a strong foundation for the future. We get young children off to a good start, launch youth into adulthood, stabilize and strengthen families and unlock potential for children and adults with special needs.
SCO Family of Services welcomes you to join our family and help us work together to carry out our mission to build a stronger tomorrow.
The Care Managers service those who are enrolled in Medicaid, have Two or more Chorionic Conditions, HIV/AIDS, Sickle Cell, Serious Emotional Disturbance (SED), Serious Mental Illness (SMI) or Complex Trauma; ages 0-21 (Childrens Program) & 18 to end of life (Adult Program). The Care Manager plays a critical role in achieving the overall goals for coordination, integration and partnership in the delivery of care to children, adults and families with complex needs.
Reports to: Care Manager Supervisor
Supervises: Not Applicable
1. Specific responsibilities
This is a hybrid office- and field-based position requiring regular travel throughout Suffolk and Nassau Counties and select boroughs of New York City. Travel may occur multiple times per week based on program needs.
The role includes scheduled in-office days, with meetings and trainings held in person at our Brooklyn or Dix Hills locations, as well as virtually as needed. While every effort is made to assign care managers to cases within their designated catchment area whenever possible, flexibility to travel for service delivery is required. Applicants must reside in New York State.
1.
Relevant experience includes care coordination, case management, social services, behavioral health, medical care navigation, or community-based services.
1. Perks & Benefits
Candidates must have a Master's degree with one year of experience, a Bachelor's degree with two years of experience, or an RN license with two years of experience. HHSC Care Managers must also complete and maintain CANS-NY certification.
Market context
Care Manager roles in New York are often competitive because employers look for a mix of education, care coordination experience, and strong communication skills. This posting calls for a bachelor’s degree with 2 years of experience or a master’s degree with 1 year, plus Microsoft Office proficiency; Spanish bilingualism is preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show organized case management and patient-facing communication experience.