Community Health Systems Professional Services Corporation·Roswell, New Mexico
Provides direct patient care and support in a behavioral health setting, including monitoring patient behavior and implementing treatment plans. Responsibilities include crisis intervention, ensuring a safe therapeutic environment, and collaborating with a multidisciplinary healthcare team.
• Future Security – 401(k) with employer matching to help you build long-term financial stability.
Role: Behavioral Health Tech
Location: Eastern new Mexico Medical Center- Roswell, NM
Schedule: PRN Night shift 7pm-7am with rotating weekends and holidays
The Behavioral Health Technician provides direct patient care and support in a behavioral health setting, assisting in the implementation of treatment plans, monitoring patient behavior, and ensuring a safe and therapeutic environment. This role works under the supervision of licensed healthcare professionals, providing emotional support, crisis intervention, and assistance with daily activities for individuals experiencing mental health or substance use disorders. The Behavioral Health Technician adheres to safety protocols, regulatory standards, and confidentiality guidelines while fostering a compassionate and structured care environment.
Essential Functions
Provides direct patient care, assisting with daily activities, therapeutic interventions, and monitoring patient behavior, emotional state, and safety needs (every 15 minutes).
Observes, documents, and reports patient behaviors, responses to interventions, and any changes in mental or physical status to the healthcare team.
Assists in implementing individualized treatment plans under the direction of behavioral health professionals, ensuring compliance with prescribed therapies and interventions.
Engages patients in structured activities and therapeutic programming, encouraging participation in group discussions, skill-building exercises, and coping strategies.
Responds effectively to crisis situations, de-escalating conflicts and implementing safety interventions in accordance with facility protocols.
Ensures a safe and therapeutic environment by following established safety procedures, conducting room checks, and preventing elopement or self-harm incidents.
Assists with vital signs monitoring, specimen collection, and documentation of clinical data as required by facility guidelines.
Collaborates with nurses, therapists, and other healthcare providers to support patient progress and address behavioral or medical concerns.
Adheres to HIPAA, patient confidentiality, and professional boundaries, ensuring respectful and ethical interactions with all individuals.
Educates patients on healthy coping mechanisms, emotional regulation, and daily living skills to promote recovery and independence.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Requires 0-2 years of experience in a healthcare or behavioral health setting and a high school diploma. Must obtain BCLS and de-escalation training certifications within 30 days of hire.
Market context
In New Mexico, behavioral-health roles are often competitive because employers look for clinicians with an active, unrestricted license and experience delivering evidence-based therapy in a HIPAA-compliant remote or hybrid setting. Flexible scheduling, professional development, and administrative support can make these openings more attractive, especially when billing and credentialing are handled for you. Review the AI-summarized requirements and benefits here to save time, then confirm your license status and home-office setup before applying.
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