UnitedHealth Group·Waukesha, Wisconsin
The Social Worker acts as a liaison to coordinate resources and provide counseling for health plan members with complex psychosocial needs. They collaborate with an interdisciplinary care team to manage discharge planning and link patients to community resources.
Explore opportunities with Optum, in strategic partnership with ProHealth Care.
ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century.
Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation.
Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients.
Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring.
Connecting.
Growing together.
The Social Worker is responsible to act as a liaison and assists in coordinating resources for the care of health plan members with multiple co-morbidities and/or psychosocial needs.
The primary scope is to provide counseling and assistance to patients and their families as requested with personal, financial, ethical, and environmental difficulties that predispose patients to illness.
The Social Worker acts as an advocate for members and their families linking them to community resources and financial assistance programs for continued growth toward a maximum level of independence.
The Social Worker will interact and collaborate with the interdisciplinary care team, which includes physicians, nurses, case managers, pharmacists, laboratory technologists, other social workers, dietitians, and other educators.
The Social Worker (SW) is responsible and accountable for coordination of patient services through an interdisciplinary process, which provides clinical and psychosocial approach through continuum of care.
Discharge planning will begin at the time of (or prior to) admission, and reassessed ongoing throughout the course of hospitalization.
Provides direct social work/case management services to patients and/or families and hospital staff to ensure needed assessment intervention, support, and referral.
Coordinates services with other members of the health care team community wide.
Respond to information and referral needs of the community.
The foundation of the SW role includes crisis intervention, comprehensive understanding of mental health diagnosis, brief counseling, working collaboratively with community vendors, identifying resource needs, arrange and facilitate meetings with the health care team as needed, problem solving and promoting patient wellness.
Bachelor’s degree in social work (BSW) Social Work Certification 2+ years of experience working in a healthcare setting 2+ years of experience/knowledge in healthcare terminology Ability to effectively read, write, and speak, cognitively process, and emotionally support performing other duties as assigned Ability to work onsite at hospital location(s) in Waukesha WI regional area
Master's degree in social work Clinical social work experience Hospital discharge planning experience Soft Skills: Critical Thinking skills Excellent written and oral skills Oral & written communication skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $49,700 to $88,800 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED
Requires a Bachelor's degree in Social Work (BSW), Social Work Certification, and at least 2 years of experience in a healthcare setting. A Master's degree in Social Work and clinical experience are preferred.
Market context
Behavioral-health roles in Wisconsin are typically in steady demand because employers need licensed professionals who can support patients across healthcare and social-service settings. This role is competitive because it requires a current Social Worker license, at least two years of experience, and a Bachelor’s in Social Work, with a Master’s preferred; the listed benefits include health, dental, vision, PTO, and 401(k) matching. Review the AI-summarized requirements and benefits carefully on this platform to save time, then confirm your licensure and experience match before applying.