Care Resource Community Health Centers, Inc.·Fort Lauderdale, Florida
Coordinate housing opportunities and stability services for clients, specifically managing HOPWA and other housing programs. Maintain an active caseload, ensure accurate documentation, and act as a liaison between clients and community resources.
Screen and assess new clients for HOPWA services and other forms of housing stability services (e.g. Section 8; Homeless Assistance Programming; Other Housing services) according to the intake schedule.
Complete applications for HOPWA programs and other housing programs.
Determine eligibility for HOPWA programs and other housing programs.
Identify resources and refer applicants to the appropriate housing programs.
Follow up with clients on housing stability (HOPWA and non-HOPWA housing).
Refer clients to Rapid Rehousing program.
Maintain an average annual active caseload as assigned by manager.
Act as a liaison when required to ensure clients are properly referred to services within agency programs or external services to remove barriers to treatment and care.
Ensure all documentation is timely, accurate, legible, and clear.
Empower clients to participate in their treatment planning as needed.
Maintain progress notes and progress reviews in client records as specified in agency policy, program guidelines and performance standards.
Input client information using electronic data-entry according to agency and departmental guidelines.
Maintain an accurate record on time sheets reflecting time spent working within a program.
Prepare necessary program reports and records as requested by the supervisor and/or manager.
Maintain comprehensive knowledge of community services to apply knowledge of services to individual client needs.
Support billing through concurrent documentation of services provided and budget activities as required (i.e. reconciling billing across data systems including: PCIS, Web-based systems, Provider Enterprise, CaseWatch, Service Point, NextGen and Electronic Health records).
Participate in staff training sessions within the timeframes specified and as required by the agency or the funding source.
Participate in agency developmental activities as requested.
Other duties as assigned.
Ensure proper hand washing according to the Centers for Disease Control and Prevention guidelines.
Understand and appropriately acts upon assigned role in Emergency Code System.
Understand and perform assigned role in agency’s Continuity of Operations Plan (COOP).
Culture of Service: 3 C’s
Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
Listen to internal or external customers (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions.
Provide services required by following established protocols and when needed, procures additional help to answer questions to ensure appropriate services are delivered.
Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed.
Prioritize internal or external customer (i.e., patient, client, staff, vendor) requests to ensure prompt and effective responses are provided.
The responsibility for internal and external contacts is frequent and important.
Bachelors degree in Social Work or related field.
A minimum of (2) years of experience is required.
constant sitting, walking, hearing and talking in person and talking on the phone. Occasional driving stretching/reaching and standing are required. Work usually is performed in an office setting. Sometimes, work is performed in patients’ homes, community agency settings and in hospitals.
Participates in health center developmental activities as requested.
Other duties as assigned.
This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website.
https://info.flclearinghouse.com [https://info.flclearinghouse.com/]
Market context
Florida housing case manager roles often reflect steady demand in agencies serving homeless families, especially where Rapid Re-Housing and Permanent Supportive Housing programs are active. These positions are competitive because employers look for a bachelor’s degree in a social-related field plus deep intensive case management experience. Review the AI-summarized requirements and benefits here to save research time, and tailor your application to show direct experience with family homelessness and housing navigation.
Permanent Supportive Housing Case Manager
Dental care assistant
Licensed Practical Nurse