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  3. Field Based Clinical Care Coordinator - Shelby, Hancock County, IN
UG

Field Based Clinical Care Coordinator - Shelby, Hancock County, IN

UnitedHealth Group·Greenfield, Indiana

$29 - $52/hr·Full Time·Hybrid·2-5 yrs·
Posted 18 days ago
Practice for this role

About the role

Serve as the primary care manager for older adults with complex medical and behavioral health needs. Develop individualized care plans and collaborate with providers and community resources to improve quality of care.

  • At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As part of a care management team who will manage complex members, the Integrated Care Coordinator will be the primary care manager for a panel of older adult members with a variety of medical and/or behavioral health needs. Care coordination activities will focus on supporting members’ medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. Work Schedule: Monday through Friday 8:00 am to 5:00 pm Location: Shelby and Hancock County, Indiana and surrounding areas Local travel up to 75%25 and mileage is reimbursed at current government rate. If you live within the state of Indiana and can travel to Shelby and Hancock County, IN and surrounding counties, you will have the flexibility to telecommute
  • as you take on some tough challenges. Primary Responsibilities: Serve as primary care manager and service coordinator for high medical risks / needs members with comorbid behavioral health needs Engage members face-to-face and/or telephonically to complete comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural and socioeconomic (SDoH) needs Develop and implement individualized, person-centered care plans and service plans inclusive of goals, opportunities and interventions/services aligned with a person’s readiness to change to support the best health and quality of life outcomes by meeting the members where they are Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan Provide referrals and linkage as appropriate and accepted by members (may include internal consulting opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.) You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

  • Must
  • Possess
  • One of the
  • Following: Master’s Degree in Social Work Bachelor’s Degree in Social Work, Psychology, Special Education, Counseling, or relevant degree with at least 1+ years of case management experience with older adults, individuals with disabilities or those with serious mental illness 2+ years of experience in long-term support services or working with older adults 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.) 1+ years of experience with MS Office, including Word, Excel and Outlook Ability to travel 75%25 of the time within assigned territory to meet with members and providers Reside in Indiana Access to reliable transportation & possess a valid US driver's license

Preferred Qualifications

Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care Experience working in team-based care Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) Background in Managed Care Bilingual in Spanish or other language specific to market populations Physical Requirements: Ability to transition from office to field locations multiple times per day Ability to navigate multiple locations/terrains to visit employees, members and/or providers Ability to remain stationary for long periods of time to complete computer or tablet work duties *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Requirements

Requires a degree in Social Work, Psychology, or a related field, or equivalent experience in long-term support services. Must possess a valid driver's license and be able to travel up to 75% of the time within Indiana.

  • bachelor degree
  • postgraduate degree
  • Case Management
  • Patient Advocacy
  • Care Planning
  • MS Office
  • Trauma-Informed Care
  • Care Coordination
  • Needs Assessment
  • Motivational Interviewing
  • Interdisciplinary Collaboration
  • Person-Centered Care
  • Behavioral Health Support
  • SDoH Assessment

Benefits

  • Comprehensive Benefits Package
  • Equity Stock Purchase
  • 401k Contribution
  • Incentive and Recognition Programs

Posting details

Employment type
Full Time
Work arrangement
Hybrid
Experience
2-5 yrs
Salary
$29 - $52/hr
Locations
Greenfield, Indiana; Shelbyville, Indiana
Posted
Jul 10, 2026
Application
Employer website
UG

Hiring organization

UnitedHealth Group

UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern,...

Salary listed on 2,358 jobs
IndustryHospitals and Health Care
TypePublic Company
Size10,001+ employees
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Market context

Behavioral health roles in Indiana

Indiana behavioral-health roles often see steady demand in schools, clinics, and community settings, especially for candidates with graduate training and an active associate-level license. These positions can be competitive because employers look for applicants who are already licensed in Indiana and are progressing toward full licensure. On this platform, the requirements and benefits are AI-summarized from the original job description, helping you review details faster; a practical next step is to confirm your license status and match your graduate field to the posting before applying.

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