NEW Health·Newport, Washington
Assess patient conditions via telephone or upon arrival to prioritize care based on symptom severity. Provide clinical support to medical assistants and manage Title X Program requirements and workflows.
Participates actively in patient care activities within the clinical area including but not limited to: telephone triage, medication refills, coordinating referral activity when clinical information is necessary (such as preauthorization’s), and returning phone messages. Utilizes triage resources consistently and works with provider staff on obtaining clinical information from patients or parents during the call that helps the provider ascertain an appropriate plan of action. Serves as a clinical resource to the medical assistant staff if there are questions or concerns regarding the care or treatment of a patient in the office (including rapid responses, vaccine or medication validation, and any other clinically related practice that may benefit from the expertise of a licensed registered nurse [RN]) Assists with auditing of medical assistants’ charts to ensure accuracy and completeness. Actively participates in the development of education tools to better educate patients and staff on the aspects of triage, including education, patient newsletters, and staff meetings. Notifies physician staff in a timely manner, as appropriate, regarding unusual or unexpected events/problems requiring direct physician consultation or intervention. Maintains current Title X Program knowledge and monitors program success. Assist with developing and maintaining procedures and workflows related to the Title X Program. Collaborates with providers and staff to promote awareness and ensure Title X requirements are met. Maintains confidentiality of patient information as specifically outlined in the Employee Handbook. Other Duties as assigned Travel may be required. QualificationsEducation/Experience: An associate's or bachelor’s degree in nursing is required. A registered Nurse License in Washington State is required, current CPR certification or completion within six months of hire, and 1 to 3 years experience related to the duties and responsibilities specified is preferred.
Requires an associate's or bachelor's degree in nursing and a valid Washington State Registered Nurse license. Current CPR certification is required, and 1 to 3 years of related experience is preferred.
Market context
In Washington, nursing support roles such as Certified Nursing Assistant positions are typically in steady demand across hospitals, long-term care, and outpatient settings. Competition often centers on active state licensure, current CPR/BLS certification, and reliable communication skills, while benefits like health insurance, paid time off, sick leave, dental, and life coverage can help distinguish offers. Before applying, confirm your CNA license status and review the AI-summarized requirements and benefits here to save time versus reading the full original posting.