Patient Care Coordinator
Porch Light Health·Grand Junction, Colorado
Porch Light Health·Grand Junction, Colorado
Perform a blend of clinical and administrative tasks, including booking appointments, managing prior authorizations, and recording patient vitals. Coordinate patient care and clinic operations across multiple regional locations.
Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT) and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate Patient Care Coordinator to join our growing team in a fast-paced, dynamic medical setting.
and Duties: As a Patient Care Coordinator at Porch Light Health, you will be expected to perform a combination of clinical and administrative tasks to support both our medical team and our patients. Specific responsibilities include, but are not limited to: Booking and Rescheduling Appointments: Coordinate with patients to schedule and reschedule appointments efficiently. Managing Prior Authorizations: Submit and track insurance prior authorizations to ensure timely treatment for patients. Patient Monitoring and Communication: Take and record patient vitals, perform injections, and provide ongoing communication with patients regarding their treatment.
Act as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care.
Provider
Communication: Maintain respectful and professional communication with providers and other medical staff.
Clinic
Administration: Assist with administrative tasks such as managing clinic data, filing paperwork, maintaining patient records, performing injections, and ensuring the clinic's smooth operation.
Clinic
Operations: Assist in opening and closing the clinic, ensuring that all tasks, such as facility cleaning and paperwork management, are completed efficiently.
Patient
Education and
Support: Guide patients through paperwork, contracts, and medical protocols related to addiction treatment.
and Skills: The ideal candidate will possess the following qualifications and skills: Proficiency in Google Suite: Comfortable using Google Docs, Sheets, and other Google applications. Experience with EMR Systems: Previous experience with Electronic Medical Records (EMR) systems is preferred (at least 1 year).
Reliable transportation is required for travel between clinic locations.
Education: High school diploma or equivalent.
At least 1 year of experience with EMR systems is preferred. Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus. Valid Driver's License
8-hour shifts, 40 hours per week. Rotating Saturdays required.
Health, Dental, Vision, Life, 401K, PTO, Sick Time At Porch Light Health, we invest in your future—after 6 months of employment, and as program spots become available , you’ll have the opportunity to enroll in our fully online Medical Assistant (MA) program, designed for flexible evening learning. Don’t miss your chance to turn a job into a career!
Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application period open longer.
Market context
In Colorado, behavioral-health practicum and internship roles often draw steady interest from students preparing for licensure, especially in mental health and substance use treatment settings. These positions are competitive because employers look for candidates who are already enrolled in a qualifying master’s program, eligible for placement, and ready to learn under licensed supervision. Review the AI-summarized requirements and benefits on this platform to save research time, then confirm your program’s placement rules and tailor your application to your licensure goals.
