Old Colony YMCA·Fall River, Massachusetts
Provide treatment-oriented support and outreach to youth and families involved with the Department of Children and Families. Balance direct consumer support with casework documentation while collaborating with clinicians and state agency workers.
The Community Based program is looking for energetic and flexible staff who have a passion to make a difference for children and families in our communities for our new Comprehensive Family Programs! The capacity to balance both treatment oriented support to youth and their parents/caretakers, and casework documentation and outreach responsibilities for youth who are involved with the Department of Children and Families is essential. The Outreach Worker will be comfortable working independently, and as part of a team with a Clinician, other youth and family support staff serving a caseload of assigned individual consumers. The ability to build a strong rapport and communicate with youth, families, state agency workers, and collateral resources in person and by phone is necessary.
Position requires CORI/SORI, driver's license, proof of car insurance, clean driving record, and use of personal vehicle to complete daily work assignments with mileage reimbursement. Education requirement of a Bachelor's Degree, or at minimum, an Associates Degree with five years direct human service experience with youth and families.
Requires a Bachelor's degree or an Associate's degree with five years of human service experience. Must possess a valid driver's license, car insurance, and pass CORI/SORI background checks.
Market context
Outreach Worker roles in Massachusetts often draw steady interest because employers need staff who can support adults with psychiatric or developmental disabilities in community settings. This role is competitive when candidates already have human services experience, a valid driver’s license, and current CPR, First Aid, and Safety Care certifications. Review the AI-summarized requirements and benefits here to save time reading the original posting, then confirm your certifications and highlight direct experience with adult support in your application.