Catholic Charities of the Archdiocese of Chicago·Waukegan, Illinois
The Case Manager conducts comprehensive client assessments and develops individualized service plans to provide housing assistance and resource coordination. They are responsible for maintaining accurate documentation and collaborating with multidisciplinary teams to improve client outcomes.
Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.
Role Overview The Case Manager - Housing conducts comprehensive client assessments, develop and monitor individualized service plans, provide direct support and resource coordination, maintain accurate documentation, advocate for client needs, collaborate with multidisciplinary teams, conduct community outreach, and continuously pursue professional development to enhance client outcomes and organizational effectiveness. Job Responsibilities
Conduct comprehensive assessments to determine client needs and service eligibility. Develop, implement, and monitor individualized service plans in collaboration with clients.
Provide direct support and guidance to clients, offering emotional support and practical resources. Facilitate access to services, including housing assistance, employment training, financial aid, and counseling.
Maintain accurate and timely documentation of client interactions, progress, and outcomes in compliance with CCAC policies. Advocate for clients within the community and assist in navigating social services and resources.
Collaborate with multidisciplinary teams to coordinate services and ensure comprehensive care. Engage in outreach efforts to raise awareness of available programs and services.
Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.
Market context
Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.
