UHS·Bloomington, Indiana
The Intake Counselor coordinates the admissions process by handling inquiry calls, processing referrals, and communicating with referral sources. Additional duties include patient registration, insurance verification, and performing non-clinical tasks like checking vitals and monitoring bed availability.
The Call Specialist is responsible for coordinating aspects of the admissions process. This includes, but is not limited to, efficient and effective handling of inquiry calls, processing of referrals for possible admission, and knowledge of and communication with referral sources and customers who present for assessment. Additional responsibilities may include patient registration and insurance verification, checking vitals, wanding incoming patients, patient observations, scheduling of evaluations, bedboard monitoring, belongings searches, providing report to units, facilitating teleassessments for on-call staff, and other non-clinical duties assigned by admissions director. Non-exempt position.
Education/Licensure: Bachelors degree in social work, mental health/behavioral sciences, or related field.
Candidates must hold a bachelor's degree in social work, mental health, behavioral sciences, or a related field. A minimum of two years of direct clinical experience in a psychiatric, mental health, or chemical dependency setting is required.
Market context
Indiana behavioral-health roles often see steady demand in schools, clinics, and community settings, especially for candidates with graduate training and an active associate-level license. These positions can be competitive because employers look for applicants who are already licensed in Indiana and are progressing toward full licensure. On this platform, the requirements and benefits are AI-summarized from the original job description, helping you review details faster; a practical next step is to confirm your license status and match your graduate field to the posting before applying.
