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  3. Mental Health Assistant
UO

Mental Health Assistant

University of Rochester·City of Rochester, New York

$24 - $34/hr·Full Time·On Site·0-2 yrs·Posted 18 days ago
Practice for this role

About the role

The Bilingual Mental Health Assistant acts as a cultural broker, partnering with clinicians to provide culturally relevant mental health services to refugee youth and families. Key duties include co-facilitating social-emotional learning groups, interpreting, and liaising between schools, community providers, and families.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address): 187 Edinburgh St, Rochester, New York, United States of America, 14608

Opening

Worker Subtype

Regular

Time Type: Full time

Scheduled Weekly Hours: 40

Department: 210632 Psychology-MHFC

Work Shift

UR - Day (United States of America)

Range: UR URC 208 H

Compensation Range

$24.00 - $33.60

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

GENERAL PURPOSE In this role as a Bilingual Mental Health Assistant, the individual will function as a cultural broker, who: partners with clinicians in all aspects of clinical service delivery (i.e. assessment, treatment planning, implementation of a clinical intervention, consultation); adds context related to a client’s sociocultural history, cultural background, and other culturally-relevant information to a clinical interaction in order to facilitate deeper understanding of a client’s strengths and needs; and advocates on behalf of clients and liaises between groups or persons of different cultural backgrounds for the purpose of reducing conflict or producing change and improving providing culturally relevant services.

  • General duties
  • Co-facilitate and interpret during social emotional learning groups (i.e. plan with partner co-facilitators before group, facilitation of and participation in all group sessions, debrief after each group)
  • Regularly obtain guidance through Boston Children’s Hospital to ensure fidelity to the TST-R model, and/or support individual and group work.
  • Act as a liaison between school, community providers, parents and refugee community; build relationship and enhance communication through community outreach initiatives.
  • Provide training and ongoing consultation to school staff and other service providers in the community about the refugee experience and cultural norms/practices.
  • Participate in trainings and meetings that are required to fulfill the role successfully.
  • Facilitate or obtain informed consent for participation in group or individual counseling, support intake process
  • Educate parents/caregivers/families about the purpose of the group or individual counseling
  • Facilitate communication between clinicians and parents and provide feedback to parents
  • Providing cultural context and guidance for co-facilitator(s)
  • Identify culturally accurate elements and strategies that can enhance the implementation of the TST-R model.

Other duties as assigned.

  • Education and experience
  • Bachelor's degree in social work, Psychology, or other human services related degree and 1 year of experience in working with behavioral health population in a direct care capacity required
  • Or equivalent combination of education and experience
  • Fluency in Swahili, and knowledge of the culture.
  • Has experience working with refugee youth and families impacted by trauma
  • Knowledge, skills, & abilities
  • Has ability to travel outside the office to various sites to attend meetings, visit families in their homes, or schools.
  • Manages time effectively.
  • Maintains flexible hours in order to meet the demands of the job
  • Upholds confidentiality
  • Possesses capacity to work as a member of a team and sees value in doing so.
  • Have strong communication skills.
  • Certifications & licenses
  • Hold valid NYS driver’s license and access to reliable transportation with sufficient insurance.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Requirements

Requires a Bachelor's degree in social work, psychology, or a related human services field and one year of direct care experience with behavioral health populations. Fluency in Swahili, knowledge of the culture, and a valid NYS driver's license are mandatory.

  • bachelor degree
  • Teamwork
  • Case Management
  • Time Management
  • Patient Advocacy
  • Confidentiality
  • Communication Skills
  • Crisis Intervention
  • Trauma-Informed Care
  • Bilingualism
  • Community Outreach
  • Group Facilitation
  • Cultural Brokerage
  • Interpreting
  • Clinical Service Delivery
  • Swahili Fluency

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$24 - $34/hr
Location
City of Rochester, New York
Posted
Jul 11, 2026
Application
Employer website
UO

Hiring organization

University of Rochester

The University of Rochester (UR) is a private, nonsectarian, research-intensive university located in Rochester, New York. The University grants bachelor's, masters, and doctoral degrees through seven schools and various interdisciplinary programs.The University enrolls over...

Salary listed on 592 jobs
IndustryHigher Education
TypeEducational
Size1,001-5,000 employees
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Market context

Behavioral health roles in New York

Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.

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