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  3. Family Peer Support Specialist - 10 hours a week
New Directions Youth & Family Services logo

Family Peer Support Specialist - 10 hours a week

New Directions Youth & Family Services·City of Lockport, New York

$35 - $35/hr·Unknown·On Site·2-5 yrs
·
Posted 1 month ago
Practice for this role

About the role

Provide direct support, advocacy, and outreach to families raising children with social, emotional, or behavioral challenges. Collaborate with community partners and maintain accurate case records to help families navigate complex service systems.

Description Job Title

  • Family
  • Peer
  • Support
  • Specialist -
  • Per
  • Diem
  • Department: Family Peer Support

Position Summary

The Family Peer Support Specialist is responsible for providing direct services to families caring for or raising a child experiencing social, emotional, developmental, medical, substance use, and/or behavioral challenges. Services support the child’s ability to remain safely in their community and are designed to achieve goals identified in the child or youth’s treatment plan. The Specialist empowers families through outreach, advocacy, and skill development, while fostering productive partnerships between families, service providers, and community resources.

Department New Directions Youth & Family Services’ Family Peer Support program provides individualized and group support to strengthen families’ ability to navigate complex systems. Staff work collaboratively with families, service providers, and community partners to promote stability, growth, and resilience.

Agency New Directions Youth & Family Services is an equal opportunity employer committed to anti-racism, justice, and equity. We welcome applicants from diverse cultures and backgrounds to uphold our values and mission and to reflect the communities we serve.

Benefits

Paid time off (pro-rated for per diem) Opportunities for professional growth within a supportive organization Compensation $35 per hour

Hours/Schedule Per Diem, flexible schedule based on client and program needs (evenings may be required).

  • Professional Development Opportunities Training in Family Assessment of Strengths and Needs (FANS) Ongoing supervision, in-service training, and renewal credential support Participation in agency-provided certifications and skill-building sessions Position-Specific Duties/Responsibilities Individual Family Support Provide outreach and advocacy to parents/guardians of youth with significant emotional or behavioral needs.
  • Conduct preliminary assessments using the Family Assessment of Needs and Strengths.
  • Engage families, bridge connections, and support transitions between services, including accompanying families to programs and assisting with required documentation.
  • Address barriers that prevent families from fully participating in services.
  • Support families during transitions such as placements, crises, or changes in service systems.
  • Empower families to make informed decisions and build self-advocacy and parenting skills.
  • Prepare families for successful transition out of peer support services.
  • Collaboration and Community Partnerships Work collaboratively with formal systems, providers, and informal networks.
  • Conduct outreach and needs assessments with community partners.
  • Maintain knowledge of Niagara County community resources.
  • Documentation Maintain accurate and timely case records, including assessments, service plans, progress notes, and outcome monitoring.
  • Adhere to Medicaid billing and documentation requirements.
  • Document group meetings, participant rosters, topics, and related expenditures.
  • Conduct client satisfaction surveys at regular intervals.
  • Agency Standards/Norms Participate in regular supervision and staff meetings.
  • Maintain a flexible schedule based on family needs.
  • Adhere to agency policies and the Family Peer Advocate Code of Ethics.
  • Utilize normative culture in interactions.
  • Perform other duties as assigned by the supervisor.

Requirements

Knowledge, Skills, and Abilities Ability to work respectfully with families, youth, and community partners from diverse backgrounds. Strong advocacy, observation, and communication skills (verbal and written). Flexibility and adaptability to changing needs and emergent situations. Teamwork and willingness to accept supervision. Knowledge of behavioral health and child-serving systems. Must meet agency driving and health requirements.

Qualifications

Demonstrated lived experience as a parent or primary caregiver navigating multiple child-serving systems on behalf of a child with emotional, developmental, health, or behavioral needs.(required) Must have the Family Peer Advocate (FPA) Professional Credential(required) High school diploma or equivalency preferred (may be waived for relevant life experience sufficient for peer certification). Valid driver’s license, adequate auto insurance, and ability to meet driving criteria per agency policy. Commitment to Diversity, Equity, and Inclusion We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.

Posting details

Employment type
Unknown
Work arrangement
On Site
Experience
2-5 yrs
Salary
$35 - $35/hr
Location
City of Lockport, New York
Posted
Jun 16, 2026
Application
Employer website
New Directions Youth & Family Services logo

Hiring organization

New Directions Youth & Family Services

New Directions helps Western New York youth and families in crisis with vital, life-changing services. We provide preventive & community-based programs, educational services, residential campuses, group homes, traditional & therapeutic foster care and adoption. Our life-changing...

Salary listed on 14 jobs
IndustryIndividual and Family Services
TypeNonprofit
Size201-500 employees
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Market context

Behavioral health roles in New York

Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.

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