Jefferson Health Plans·Montgomery County, Pennsylvania
Provides direct and indirect patient care under the supervision of licensed clinical staff to address physiological, emotional, and social needs. Responsibilities include conducting patient rounds, maintaining supplies, and assisting with telehealth encounters.
With a commitment to patient and family centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. May collaborate with all clinical departments (a/k/a/telehealth) and designated staff at the patient's site for the purpose of facilitating and assisting with telehealth encounters between patients and providers.
Summary With a commitment to patient and family centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. May collaborate with all clinical departments (a/k/a/telehealth) and designated staff at the patient's site for the purpose of facilitating and assisting with telehealth encounters between patients and providers.
Job Duties
Communicates with and supports the interprofessional team, patient, family and designated care partners.
Performs validated and designated direct and indirect patient care activities to meet patient care needs under direction of licensed clinical team members.
Actively promotes and maintains a safe patient care environment.
Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations.
Conducts patient rounds as assigned, anticipates patient needs, and answers/responds to patient call light or pages promptly.
May be assigned the role of a virtual safety associate as needed based on campus needs.
May be required, to facilitate, under the direction of the distant provider, a clinical exam including the utilization of any required peripheral devices (e.g. electronic stethescope), other technology (e.g. video conferencing equipment) and software (e.g. Epic, Vidyo, etc) ensuring a comprehensive virtual care encounter is conducted.
Physical Demands Lift and carry 40-50 lbs.
Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Work Shift: Workday Evening (United States of America)
Primary Location Address: 1200 Old York Road, Abington, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value.
Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.
Thomas Jefferson University [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D3950520-1%26h%3D3512320939%26u%3Dhttps%253A%252F%252Fnam10.safelinks.protection.outlook.com%252F%253Furl%253Dhttps%25253A%25252F%25252Fwww.jefferson.edu%25252F%2526data%253D05%25257C01%25257CAngela.Showell%252540jefferson.edu%25257C673e1607452d4029553308db62bc903f%25257C55a89906c710436bbc444c590cb67c4a%25257C0%25257C0%25257C638212334228975351%25257CUnknown%25257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%25253D%25257C3000%25257C%25257C%25257C%2526sdata%253D7iMQ6V6sMcJ3yBHG%25252FSt9Jpd4bGY9m0%25252BAco9WP9U5oWw%25253D%2526reserved%253D0%26a%3DThomas%2BJefferson%2BUniversity&data=05%7C02%7CTierra.Seay%40jefferson.edu%7C672a5210d4be4bfe567808dcb655f166%7C55a89906c710436bbc444c590cb67c4a%7C0%7C0%7C638585727507457915%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=vXxEj%2FR2%2FfziVQHEU4SduSvGsRFXj2TZXon2vkMNnW0%3D&reserved=0], home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here [https://www.wearejefferson.org/content/dam/enterprise/documents/restricted/guidebook.pdf]
Requires a High School Diploma or GED and BLS certification from the American Heart Association. Candidates must possess knowledge of medical terminology and the ability to perform physical tasks such as lifting 40-50 lbs.
Jefferson Health [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D3950520-1%26h%3D2726107320%26u%3Dhttps%253A%252F%252Fnam10.safelinks.protection.outlook.com%252F%253Furl%253Dhttps%25253A%25252F%25252Fwww.jeffersonhealth.org%25252Fhome%2526data%253D05%25257C01%25257CAngela.Showell%252540jefferson.edu%25257C673e1607452d4029553308db62bc903f%25257C55a89906c710436bbc444c590cb67c4a%25257C0%25257C0%25257C638212334228975351%25257CUnknown%25257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%25253D%25257C3000%25257C%25257C%25257C%2526sdata%253DrTZbBgF7vJThPl2AyZ0URiy2vzK%25252FMGBCK9oCfnCIjEI%25253D%2526reserved%253D0%26a%3DJefferson%2BHealth&data=05%7C02%7CTierra.Seay%40jefferson.edu%7C672a5210d4be4bfe567808dcb655f166%7C55a89906c710436bbc444c590cb67c4a%7C0%7C0%7C638585727507473088%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=YZ6u4myrPH1%2BjuR8ULkA%2F8nctXWMuUOr7tihDCYZs%2F8%3D&reserved=0], nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region.
Jefferson Health Plans [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D3950520-1%26h%3D757118008%26u%3Dhttps%253A%252F%252Fnam10.safelinks.protection.outlook.com%252F%253Furl%253Dhttps%25253A%25252F%25252Fwww.healthpartnersplans.com%25252F%2526data%253D05%25257C01%25257CAngela.Showell%252540jefferson.edu%25257C673e1607452d4029553308db62bc903f%25257C55a89906c710436bbc444c590cb67c4a%25257C0%25257C0%25257C638212334228975351%25257CUnknown%25257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%25253D%25257C3000%25257C%25257C%25257C%2526sdata%253DOPutlxWHBD0yUuQAAIXqbjs9AEK4%25252B0xOE2JwFSR4rcE%25253D%2526reserved%253D0%26a%3DJefferson%2BHealth%2BPlans&data=05%7C02%7CTierra.Seay%40jefferson.edu%7C672a5210d4be4bfe567808dcb655f166%7C55a89906c710436bbc444c590cb67c4a%7C0%7C0%7C638585727507482313%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=d%2Br%2BnkNOl%2Fnb%2Ffx5Fm7JP9tN0ggO%2FYjNNWPIq7Yu9v8%3D&reserved=0] is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Market context
Support-services roles in Pennsylvania are often tied to steady staffing needs in hospitals and care facilities, especially when teams need reliable coverage for patient support and daily operations. These positions can be competitive because employers may prefer candidates with CNA and current BLS credentials, plus prior acute or rehabilitation hospital experience, even when experience is not required. Review the AI-summarized requirements and benefits here to save research time, and confirm your certification dates and hospital experience before applying.
