Frontier Behavioral Health·Spokane, Washington
Provide telephonic and outreach crisis intervention, assessment, and stabilization services to divert individuals from emergency departments and criminal justice systems. Develop safety and recovery plans while coordinating with community resources and multi-disciplinary teams.
Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!
At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.
Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.
At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.
Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.
SHIFT - Per Required Need (PRN) for coverage - see below in pay area for additional information.
The Crisis Clinician is a member of a multi-disciplinary team, which provides telephonic and outreach crisis intervention and evaluation services to individuals and families.
The primary goals of these programs are to divert individuals from admission to an emergency department, the criminal justice system, and inpatient psychiatric treatment while maximizing the use of community resources for stabilization purposes.
These programs serve individuals who could have a co-occurring disorder and may also be homeless.
MRRCT which includes the Mobile Crisis Assessment and Triage (MCAT) team and Child, Youth, and Family Mobile Crisis (CYFMC) team.
The MCAT team serves individuals who are 21+ years old.
The Crisis Clinician provides rapid response, assessment services, crisis intervention, engagement, supportive counseling, information and referral, assistance with Medicaid enrollment as appropriate, linkage to requested/necessary resources and appropriate community-based mental health and linkage to substance use services for ongoing treatment and follow-up.
Essential duties and responsibilities
Provide initial and follow-up phone triage, assessment, and de-escalation services for individuals who are in an emotional or behavioral health crisis, including those referred for Involuntary Treatment Act (ITA) services.
Provide crisis and hospital diversion services to youth, adults, and families in a behavioral health crisis and facilitate use of/access to crisis hospital diversion resources.
Provide referral services to individuals requesting assistance or 3rd party referral sources to provide community stabilization and diversion services to the identified individual in crisis, including linkage to a Designated Crisis Responder (DCR).
Complete risk assessments to determine if the person is at risk for suicide and/or homicide, and staff the results of the assessment with a supervisor or clinician II to ensure the person’s safety and the safety of others.
Work in collaboration with the Mobile Dispatch Unit to ensure case response meets contract requirements.
High-risk cases must be brought to a supervisor, in a timely manner, for immediate and appropriate assistance related to response.
Provide initial and follow-up phone and face to face assessments for individuals who are at risk.
Create or further develop recovery plans and on-going support to promote stabilization plans with the individual’s support network.
Refer individuals who are eligible to Trueblood forensic programs, as appropriate.
In collaboration with clients and their support network, develop stabilization and safety plans that are reviewed with a Clinician II or supervisor.
Complete comprehensive documentation which supports the safety plan as indicated.
Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs.
Follow up on referrals made regarding at risk/high risk individuals to ensure stabilization and/or services obtained.
FBH will attempt to hire staff for a fixed shift. However, there may be a time that a clinician may be asked to work a different shift due to coverage concerns.
Maintain working relationships with the courts, attorneys, providers, police and sheriff's deputies, jail staff, clinical and administrative persons at inpatient psychiatric facilities throughout the state, staff of other agencies, advocates and consumer groups and citizens.
Participate in Peer Review, supervision, in-center educational and administrative meetings as directed.
Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices.
Bachelor’s degree in behavioral health or related field.
Must apply for a Counselor Agency Affiliated – Registered credential from the WA State Department of Health within 30 days of hire.
Must have an unrestricted and valid driver’s license, be able to pass a motor vehicle screening and driving test, have active car insurance, and be willing to use their personal vehicle in the course of work.
• Two years of experience working with psychiatrically impaired populations.
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position provided client services in community settings on a daily basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large.
Some environments may not be ideal in terms of cleanliness or being habitable.
Daily travel between locations is required.
The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required.
Daily use of a computer is required.
May be required to lift 10 - 20 pounds.
Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.
$25.89-$31.53
All pay is based on longevity at Frontier Behavioral Health; thus, the starting base pay for this position is $25.89 per hour.
There may be added shift differential depending on the shift worked.
Per Required Need positions are not benefited and not eligible for sign-on bonus.
If hired, will be required to attend 2 day in person orientation and 1/2 day in person training for first week.
Our Benefits and Perks are Amazing!
Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!
Plus 9 Paid Federal Holidays!
Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.
Requires a Bachelor's degree in behavioral health or a related field and a valid driver's license. Candidates must obtain a Counselor Agency Affiliated – Registered credential within 30 days of hire.
Assist non-Medicaid individuals to access Medicaid as appropriate.
Provide case management and wrap-around services as needed.
Assist clients in obtaining basic needs such as emergency housing/shelter services, financial assistance, medical services, medications, and other resources that will help them maintain stability in the community.
Provide coaching, advocacy, information and referral, linkage and coordination with resources, and ongoing support.
Requires travel to see clients in the community and travel between work sites either via FBH owned Vehicles and/or personal vehicle.
Other duties as assigned.
Market context
Behavioral health positions in Washington are typically supported by steady demand from outpatient, community, and telehealth settings. These roles are competitive because employers often look for a current unrestricted clinical license, experience with evidence-based therapy, and the ability to work from a HIPAA-compliant home office. Review the AI-summarized requirements and benefits here to quickly confirm fit, then verify your license status and prepare examples of your therapy approach before applying.
Registered Nurse - New Journey Program - .5 FTE
Youth Peer Support Specialist/Trainee - Children, Youth, & Family Mobile Crisis Team - Wed-Sat 12PM-10:30PM
Crisis Clinician - Children, Youth & Family Mobile Crisis Team - Sunday-Wednesday 12PM-10:30PM