Compass Connections·San Antonio, Texas
The Case Aide is responsible for maintaining accurate records in Salesforce and the UC Portal while ensuring compliance with federal and state regulatory guidelines. They support the reunification process by coordinating with families and supporting clinical and medical teams.
It's a great feeling to work for a company that does so much good for others around the world!
Required – High school diploma, or equivalent; Preferred – 2-year Associate degree from accredited program/institution, or two or more years of college-level course work in a related field
Certifications: First aid, CPR, Emergency behavior intervention
Language: Must be fluent in Spanish and English
Required – 1 plus year related experience and/or training; Preferred – 2 plus years related experience and/or training
1.
Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2.
Enter information in Salesforce, and UC Portal as required by agency policy and procedures.
3.
Review Salesforce and UC Portal for compliance with federal guidelines, as well as state minimum standards.
4.
Document information related to delays in the reunification process.
5.
Review and sign children’s records in accordance with agency policy and procedures and applicable licensing and contract standards.
6.
Participate in scheduled meetings and team decisions and operations.
7.
Participate in workshops, seminars, education programs and activities that promote professional growth and development.
8.
Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements.
9.
Work evenings, weekends and holidays as needed or requested by position supervisor.
10.
Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
11.
Maintain confidentiality in all areas of child and program operations.
12.
Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.
Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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Market context
In Texas, case aide roles are often in steady demand in schools, clinics, and community programs that serve bilingual families and clients. These jobs can be competitive because employers usually want candidates with a high school diploma, related experience, English and Spanish fluency, and current First Aid, CPR, and Emergency Behavior Intervention certifications. Review the AI-summarized requirements and benefits on this platform to save time, then confirm your certifications and bilingual experience before applying.
