UPMC·Cumberland, Maryland
The Peer Navigator provides non-clinical support to individuals in recovery, helping them access community resources and navigate treatment barriers. They serve as recovery advocates, educating consumers and staff about recovery principles and maintaining documentation as required.
UPMC Western Maryland is seeking a Peer Navigator to support our Behavioral Health Case Management department.
This is a full-time, dayshift position working 10:00 am - 6:30 pm.
Will include rotating weekend and holiday shifts.
Peer Navigators are individuals with lived experience who provide non-clinical support as a fully integrated treatment team member and educator for staff.
Peer Navigators are role models of recovery values and principles by helping to identify and remove barriers and triggers to treatment for individuals receiving services from inpatient or outpatient programs.
The Peer Navigator independently provides consumers with linkage to community resources as recommended by the medical team.
Demonstrates knowledge and application of Wellness Recovery Action Plan, Personal Medicine, and Mental Health Advanced Directives documents. Assist individuals to access and coordinate appropriate drug and alcohol and related services, including 12-step programs, residential treatment programs, and inpatient programs. Maintain all required paperwork and documentation in a timely manner, as directed by Supervisor. Serves as recovery advocate by providing educational information and helping consumers to make informed choices. Provide peer services as a non-clinical provider and seek clinical staff for interventions as necessary, reporting pertinent patient information to the appropriate clinical staff. Provide peer support services to patients in the hospital or community settings. Develops and maintains relationships with community-based treatment agencies and human service providers. Demonstrates Knowledge of Engagement Strategies such as Motivational Interviewing Techniques and Harm Reduction. Works within the context of the interdisciplinary treatment team and/or as a member of an identified program/module and as such is expected to attend staffing, consultations, and case conferences. Consistently instills hope by keeping a positive outlook in work and in attitude, and is willing to share experience as a person in recovery. Maintain appropriate boundaries, as described in peer orientation trainings. Work with Consumers individually to address recovery goals, including discharge planning based on the needs and goals of the consumer. Educate consumers and other staff members about your role as a peer support. Able to function autonomously and analyze and solve moderately complicated problems.
Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran
Candidates must have a high school diploma or equivalent, with a preference for those holding an associate or bachelor's degree in a human service field. A minimum of two years of sobriety and lived experience with mental health or substance use recovery is required.
Market context
Behavioral-health roles in Maryland are typically driven by ongoing demand in community programs, outpatient settings, and care teams supporting patients with complex needs. These positions can be competitive because employers often look for a high school diploma or GED, at least two years of related experience, and an active American Heart Association BLS certification. Review the AI-summarized requirements and benefits here to quickly compare fit, then confirm your certification status and recent experience before applying.