Oakwood Village·Madison, Wisconsin
The Social Worker provides psycho-social and cognitive assessments for residents while coordinating discharge planning and intercampus transfers. They serve as a resident advocate and liaison between families, staff, and community resources to improve quality of life.
We are Called to serve a thriving community where seniors live with dignity, connection and purpose.
Essential responsibilities
Assists the Admissions team with the pre-admission and admission assessment process when called upon.
Through the multi-disciplinary team process, provides psycho-social and/or cognitive assessment and evaluation for program residents when needs are identified by resident, family, staff or physician. Participates in Individual Service Plan of residents.
Coordinates discharge planning and intercampus transfer process for residents.
Provides support for residents and their families relative to personal needs, social relationships and individual concerns.
Functions as liaison between apartment staff, resident, and responsible parties.
Serves as resident advocate in following through with individual/family complaints and concerns, ensuring customer satisfaction, and promoting resident’s ability to remain in their home as long as is safe.
Works with the Oakwood team to enhance resident, family, and community efforts to improve the quality of life for all residents.
Works with the other social work staff to improve quality of services provided campus-wide.
Develops social work policies and procedures for the Assisted Living program, and works with intercampus Social Workers to develop or review campus-wide social work policies and procedures.
Maintains concise and accurate resident documentation including social histories, assessments, and assists with annual reviews for SNF residents.
Assists Director of Nursing in ensuring all state and federal regulations related to abuse or misappropriation are adhered to.
Assists residents with completing paperwork to activate their Long-Term Care Insurance.
Arranges transportation for residents to/from doctor appointments.
Coordinates specific resident needs with available community resources as appropriate.
Investigates and completes resident incident reports.
Offers grief and loss support individually and/or in groups.
Welcomes new residents and coordinates their orientation to SNF.
Essential qualifications
Knowledge of HFS-89 and standard social work practice.
Provides informal leadership which fosters a team approach in meeting the mission of Oakwood.
Relates well and demonstrates empathy and compassion towards our residents, families and staff members.
Establishes and maintain a positive working relationship with the community.
Maintains and protects the confidentiality of information.
Exercises independent judgment and make sound decisions.
Plans, organizes, and prioritizes work schedule to meet deadlines and business needs.
Demonstrates strong communication skills, both written and verbal.
Displays objectivity in working with needs and concerns of residents and families as well as ability to follow through to resolve issues.
Flexible with hours in order to carry out the responsibilities of the position.
Proficient in the use of Microsoft 365.
Experience, education, and/Or training
Bachelor’s degree in Social Work, Psychology, Sociology, or related human service field.
Wisconsin Social Work certification.
At least one year of experience working in the health care industry required. Experience working in a Community Based Residential Facility with geriatric population desirable.
Experience working with community service organizations desirable.
Experience with Medicare/Medicaid/COP regulations desirable.
#IND2
Requires a Bachelor's degree in Social Work, Psychology, or a related field and a Wisconsin Social Work certification. At least one year of healthcare experience is required, with geriatric or regulatory experience preferred.
Market context
In Wisconsin, CNA openings are often driven by ongoing staffing needs in hospitals, long-term care, and other patient-care settings. These roles can be competitive because employers may prefer candidates with current state certification, though some will also consider applicants who have completed a 75-hour training program and are awaiting the state exam. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification status and availability before applying.