Heritage Valley Health System·Economy, Pennsylvania
The Quality Assistant supports the Population Health team in meeting quality goals and improving performance utilization. Key duties include providing clerical support, managing insurance portals, and assisting with gap and order correspondence.
The Quality Assistant is responsible for assisting the Population Health team with meeting quality goals, containing cost and improving performance utilization.
The assistant works closely with the practice based care managers, the physician practice managers and office staff for support with various quality initiatives.
Provides clerical support of the quality team by uploading information to the various insurance portals, sorting and compiling reports for distribution to the quality team, assisting with gap and order correspondence electronically or telephonically.
Maintain various quality forms for the physician practices.
Assists in the education of new policies and procedures designed to enhance quality care.
Ensures quality and regulatory standards are being met.
Required
High School graduate or equivalent, Medical Assistant Certification (i.e., AAMA CMA, AMT RMA, NHA CCMA, or NCCT NCMA), and 3 years of experience in a health care organization interacting directly with patients or an equivalent combination of education and experience
Experience with EHR orders, results, referrals, and prior authorizations
Computer proficiency with Microsoft products.
Ability to effectively interact with physicians and other health care workers in a professional, productive manner.
Must have the ability to expertly communicate verbally and in writing including the use of electronic mail.
Must possess excellent human relations skills to serve as a member of a team.
Must be adaptable to change
Must be detailed oriented with excellent organization skills
Applicable clearances as outlined in Human Resources policy HR-106 within 90 days of employment
Candidates must be high school graduates with a Medical Assistant Certification and 3 years of healthcare experience. Proficiency in EHR systems and Microsoft products is required.
Market context
Physician openings in Pennsylvania are often driven by ongoing clinical coverage needs and specialty demand, so competition can be strongest for roles that require board eligibility, Pennsylvania licensure or IMLC eligibility, and preferred fellowship or EPIC experience. Benefits and requirements on this platform are AI-summarized from the original job description, helping you review the key details faster. If you are considering applying, confirm your licensure path and highlight any EPIC or fellowship experience in your materials.
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