Richmond Area Multi-Servi·San Francisco, California
Provides administrative and operational support to the Kindezi program, focusing on participant recruitment, enrollment, and resource linkage for Black/African American birthing families. Manages program databases via Salesforce and coordinates collaboration among community partners to reduce barriers to care.
Richmond Area Multi-Services (RAMS) is a private, non-profit mental health agency that is committed to advocating for and providing community based, consumer-guided services. RAMS offers behavioral health, social, vocational, and educational services that aim to meet the needs of the diverse communities in the City. Our agency is recognized by the local and national social service community as having expertise in providing culturally competent mental health services to the underserved, with expertise in working with the Asian & Pacific Islander and Russian-speaking populations.
Funded by SFDPH-BHSA, Kindezi provides population focused prevention and early intervention services to under-served and under-represented Black/African American birthing families in San Francisco. Kindezi partners with three perinatal mental health and wellness programs to outreach, engage and provide screening/assessment/early intervention services to pregnant and postpartum individuals.
The Program Assistant provides administrative and operational support to the Kindezi program, including the Program Director, Clinical Program Manager, and Program Coordinator. Direct service responsibilities include outreach, participant recruitment, enrollment, intake, and resource linkage to facilitate access to mental health services, supportive perinatal care, and other concrete resources. This role requires excellent communication skills, the ability to build relationships and engage and motivate participants, and up-to-date knowledge of community resources. The position also helps coordinate seamless collaboration among community partners, including UCSF EMBRACE, Rafiki Coalition, and Homeless Children's Network's Black Birthing Health Initiative (BBHI), to reduce logistical barriers and promote high-quality, coordinated care.
Requires a high school diploma or GED, with a degree in psychology, social work, or business preferred. Must be proficient in Salesforce, Google Workspace, and Microsoft Office, with a strong commitment to culturally competent mental health services.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.
