Supportive Caseworker (per diem)
Gateway-Longview, Inc.·Buffalo, New York
Gateway-Longview, Inc.·Buffalo, New York
Provide intensive, strength-based case planning and crisis support to high-risk families during non-traditional hours. Conduct daily face-to-face or phone contacts to assess safety and document progress toward family goals.
Provide intensive, individually tailored and strength-based case planning services to high risk families referred through Erie County Department of Social Services during non-traditional hours, including weekend and evenings.
Department Gateway Longview’s Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.
Agency Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
Compensation $21.00 per hour
Flexible and remote working options; wellness programs, healthy lifestyle incentives and employee assistance programs
Professional Development Opportunities Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline.
Engage families’ in-home face-to-face and/or phone contact for a minimum of 1 hour per day to implement and support ongoing progress of the case plan developed by the Intensive Preventive Caseworker. Assess for safety and well-being of all family members through face-to-face and phone contact. Address any immediate safety or elevated risk concerns identified during the contact. Ensure accurate, thorough, and timely completion and submission of progress notes detailing the families identified goals and outcomes related to safety, permanency, and well-being within 48 hours of contact. Support the use of effective, culturally competent, trauma informed techniques and interventions with parents/caretakers and children/youth in order to enhance the family’s safety, permanency, and overall well-being. Provide crisis support to families and communicate with agency staff as needed. Occasionally, provide transportation of children and families. Actively participate in required meetings and training opportunities. Other duties as assigned
Knowledge, Skills, and Abilities Must have excellent communication and customer service skills Ability to multi-task and be detail oriented Ability to work independently and be an enthusiastic team player Ability to work effectively with clients, staff, families, and community contacts Ability to work non-traditional hours, including weekend and evenings to support specific programmatic schedules and crisis intervention needs.
Bachelor’s Degree in a human services related field plus 4 years of experience Master's Degree in a human services related field plus 1 year experience Experience must be in human services related field Valid New York State driver’s license and adequate auto insurance An EEO/AA Agency We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.
