Insight Housing·Berkeley, California
The Housing Navigator provides housing placement and case management services to help homeless individuals transition to stability and self-sufficiency. Key duties include developing housing case plans, building partnerships with landlords, and coordinating Medi-Cal services.
$28.32-$30.02 DOE
Free Dental & Vision 19 Paid Holidays- Including 3 Mental Health Days Retirement Plan with a match Paid Training 10-year anniversary sabbatical Flexible Spending Accounts Professional Development Allowance Paid Parental Leave benefit Discounted Pet Insurance Affordable Health Insurance, including a free healthcare option for employees 50% coverage paid by employer for dependents (vision, dental, health) and many more! Company Overview For more than 50 years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda, San Francisco, Contra Costa, Solano, Sacramento, San Joaquin, and Amador County. We are proud of our team members who are very dedicated to our mission of ensuring everyone in our community has a home through supportive and sustainable housing solutions. Program Overview Located on 2012 Berkeley Way in Berkeley, California, the Hope Center provides 53 units of permanent supportive housing for homeless adults and disabled individuals. The permanent supportive housing program provides wrap-around services for mental health, substance abuse, job training and social activities. Services include home visits, life skills counseling, benefits advocacy and case management.
Under supervision of the Program Manager, the Housing Navigator will be responsible to provide housing placement and case management services to homeless individuals to facilitate their progress from homelessness to stability and eventually self-sufficiency. Essential
Responsible for client intake process, initial assessment, and case plan development. Provide assistance with intensive housing and vocational resources to clients in the program. Develop individual housing case plans and provide ongoing housing search activities. Develop partnerships with property managers and landlords throughout Alameda County and maintain a database of landlords and available properties. Monitor the local housing rental markets by keeping abreast of market rental rates, supply and demands of housing and other related conditions. Develop and maintain relationships with all local Housing Authorities in Alameda County. Provide information about affordable housing options, housing subsidy programs (including the S+C and Section 8 lottery) to participants. Assist participants with financial literatures, eviction prevention, financial assistance applications and lease agreements. Assist participants with review of lease agreements and move-ins. Conduct regular home visits to clients who are housed. Maintain/update data (Client Enrollment Log) on a weekly basis. Create and maintain paper files and electronic (HMIS) case files to record all documentation. Maintain accurate records and prepare monthly statistical and narrative reports. Generate, analyze and organize reports to present to funders on a monthly basis. Work closely with other agency case managers and counselors to ensure consistency in philosophical and practice approaches to services. Provide Medi-Cal outreach. Facilitate Medi-Cal applications. Engage in referrals, coordination and monitoring of Medi-Cal Services Arrange and /or provide non-emergency, non-medical transportation to Medi-Cal covered services. Participate in program planning and policy development for Medi-Cal and Non Medi-Cal clients. Participate in promoting a safe, healthy, and clean working environment consistent with agency’s health and safety practices. Attend and participate in all meetings and trainings as assigned. Complete and submit timesheets in a timely and accurate manner. Work within the framework of Insight Housing’s Code of Conduct. Perform other tasks as assigned. Qualifications, Skills, and Abilities High school required. Bachelor’s degree in Social Services or related field a plus. Ability to complete CPR/First Aid Training. 1 year experience in real estate, property management or housing support, required. 1 year experience providing direct support services to individuals experiencing homelessness, mental health, substance abuse or other social issues strongly preferred. Relevant internship and volunteer experience will be considered. Prior Customer service experience and administrative experience will be considered. Commitment to serving individuals experiencing homelessness, alcohol and drug dependency, and other mental health issues and to trauma-informed approach to care of individuals. Lived experience strongly preferred. Proficient in use of computer and Microsoft office suite (Work, excel, outlook and TEAMS). Experience with Homeless Management Information System (HMIS) a plus. Ability to interact in a supportive and professional manner with staff and clients of diverse cultural and economic backgrounds. Ability to provide good customer service. Communicate effectively and maintain a calm demeanor in stressful situations. Capable of working independently and as part of a team. Excellent verbal and written communication skills. Excellent interpersonal and crisis intervention skills with a can do and flexible attitude. Ability to work well under high pressure. Ability to work with minimal supervision, multitask, maintain confidentiality and appropriate professional boundaries, and meet deadlines. Ability to travel to various locations. Ability to maintain professional conduct, attitude, and appearance at all times. Special Requirements Must be able to receive and maintain criminal records clearance. This position is contingent upon the successful completion of professional reference checks and verification of prior employment history. Physical Requirements Regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. Frequently required to stand, walk, sit, climb stairs, talk, hear, and see clearly. May be occasionally required to stoop, kneel, or crouch. May be required to lift or move up to 50 lbs. e are extremely proud of our diverse team and welcome all qualified applicants regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local
A high school diploma is required, and a bachelor's degree in Social Services is preferred. Candidates must have at least one year of experience in real estate, property management, or housing support.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.
