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NS

Residential Support Specialist

NORTH SUFFOLK COMMUNITY SERVICES INC·Chelsea, Massachusetts

$20 - $20/hr·Full Time·Part Time·On Site·
0-2 yrs
·Posted 6 months ago
Practice for this role

About the role

The Residential Support Specialist will provide direct care to individuals in a residential setting, assisting with daily living activities and implementing individual treatment plans. They will also engage residents to improve their health and wellness and promote community involvement.

North Suffolk is looking for Direct Support Professionals and Residential Support Specialists to join our team!

These team members provide direct care to individuals living in a residential setting.

Direct Support Professionals are members of a team responsible for providing high quality direct care services to adults with intellectual and developmental disabilities while Residential Support Specialists work with individuals with various mental health related diagnoses.

As a nonprofit organization, we believe that every individual deserves the opportunity to reach their full potential.

We are looking for both entry level and experienced individuals to work in our residential homes.

Full and part time day, evening and overnight positions available in Chelsea, Winthrop, Revere, East Boston, Boston, Waltham, West Roxbury, Hyde Park and Saugus. Please indicate preference for location and shift.

Salary

$20 per hour.

$2.00/hour differential for high intensity programs

What you’ll do

  • Offer guidance for residents during skills building
  • Develop and implement individual treatment plans for residents
  • Assist with daily living activities, including meal preparation, money management, doctor’s appointments and assisting with personal hygiene
  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
  • Ensure appropriate staff-to-client ratio at all time
  • Develop and promote a supportive relationship with the residents
  • Provide side-by-side support and coaching to help people socialize and become more involved in their community.

What you’ll need

Education:

High School diploma or GED required.

Bachelor’s degree in any related field preferred.

Experience:

Zero to six years related experience (depending on DSP level) providing child care/elder care/direct support to developmentally disabled persons OR

Experience supporting individuals in a mental health/special education or other human services setting OR

Experience working with a population that has severe and persistent mental illness and/or substance use disorder.

Skills:

Must have valid Driver’s license.

Must be or able to become MAP certified.

Must be or able to become CPR/First Aid certified within five months of hire (training provided).

  • Competitive & Comprehensive Benefits
  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Requirements

A high school diploma or GED is required, with a preference for a bachelor's degree. Candidates should have zero to six years of related experience in direct support or mental health settings.

  • high school
  • bachelor degree
  • Coaching
  • Direct Care
  • Treatment Plans
  • Community Involvement
  • Daily Living Activities
  • Skills Building
  • Socialization
  • Self-Management
  • Health and Wellness
  • Symptom Stabilization

Benefits

  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Paid Time Off
  • Health Insurance
  • Employee Referral Bonus Program
  • Flexible Spending Accounts
  • Retirement Plan
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Posting details

Employment type
Full Time, Part Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$20 - $20/hr
Location
Chelsea, Massachusetts
Posted
Jan 28, 2026
Application
Employer website
NS

Hiring organization

NORTH SUFFOLK COMMUNITY SERVICES INC

Since 1959, North Suffolk Community Services has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38...

Salary listed on 17 jobs
IndustryMental Health Care
TypeNonprofit
Size501-1,000 employees
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Market context

Residential support roles remain steady in Massachusetts

Residential Support Specialist roles in Massachusetts are typically driven by ongoing demand for direct care staff in community-based and residential settings. These positions can be competitive because employers often look for reliability, a valid driver’s license, and readiness to earn MAP and CPR/First Aid certifications, while a bachelor’s degree may strengthen an application. Review the AI-summarized requirements and benefits here to save research time, then highlight any direct care experience and your willingness to complete required certifications.

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