Medlink Georgia·Gainesville, Georgia
The Patient Care Technician provides direct healthcare support in a clinical setting, including patient intake, gathering vitals, and maintaining exam rooms. They collaborate with the care team to ensure comprehensive, patient-centered medical home (PCMH) services.
ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to, the following)
Share information gathered from patients with appropriate team members to assist in more comprehensive care of the patient.
Direct patients to the exam room.
Participate in patient intake which includes gathering patient information such as vitals, patient history, etc.
Sterilize medical equipment and maintain it in good working order.
Maintain adequate supplies in exam rooms and ensure exam rooms are clean.
Follow clinic guidelines and protocols.
Prepare and perform paperwork and clerical duties as necessary including answering phones, computer entry, handling referrals etc.
Participate in community health and disease prevention activities.
Participate in the corporation's Quality Improvement Program.
Participate in daily Team Huddles with staff members as required or requested.
Participate in staff development programs and promote team cohesiveness.
Manages personal and staff clinical inboxes.
Participate in the daily huddle Ensure timely response to appointment messages and requests via the phone and portal Educate patients regarding PCMH and how the care team can help patients Participate as a member of a patient's care team.
Treat staff, practitioners, visitors, and patients with dignity and respect.
Other duties as may be assigned.
Medlink Georgia Patient Care Techs (PCT) are NOT PERMITTED to perform the following duties: Phlebotomy Finger sticks including Hemoglobin, Hemoglobin A1C and Glucose Immunizations Injections Lab Processing Point of care collection including swabs, urine, blood, and stool.
Medication administration including Clonidine, Tylenol, Ibuprofen.
Nebulizers Diabetic Foot Exams Ear Irrigations Suture/Staple Removal
EDUCATION and/or EXPERIENCE_____________________________
Graduation from an accredited program of Certified Nursing Assistant, Patient Care Technician or Hospital Specialist AND one year experience in the medical field or completion of an approved internship program OR equivalent combination of education and experience.
Nursing school students with applicable education.
Candidates must hold an active CNA certification and have graduated from an accredited CNA, PCT, or Hospital Specialist program. One year of medical field experience, an approved internship, or equivalent education/experience is required.
Market context
In Georgia, Patient Care Technician roles are commonly competitive because employers look for both current certification and recent acute-care experience. This role typically appeals to candidates who already hold BLS and a CNA, CMA, RMA, or CCMA credential, since those requirements help narrow the applicant pool. Review the AI-summarized job requirements and benefits on this platform to save time, then confirm your certification dates and prepare examples of direct patient care in an acute setting before applying.
