The US Oncology Network·Merrifield, Virginia
The nurse assesses patient needs and symptoms via telephone, portal messages, and emails to provide appropriate care and education. They collaborate with physicians to manage high-risk conditions and document all interventions in the medical record to prevent unnecessary hospitalizations.
Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is seeking a Full Time Telephone Triage Nurse to work with our Advice Line team at our Cancer Center in Fairfax.
We offer paid holidays, and GREAT BENEFITS INCLUDE: Medical, Dental, Vision, 401(k), and Profit Sharing Plan.
Position may be eligible for a remote work arrangement following six (6) months of successful employment.
An Advice Line Nurse (Telephone Triage Nurse) assesses patient needs over the telephone, collaborates with a physician or qualified staff member to meet those needs, then documents all elements of care in the patient’s medical record.
The telephone triage nurse will accurately identify patients with high risk conditions and will direct care to the appropriate resources if they cannot be managed by the nurse and/or within the clinic.
Under general supervision, provides professional nursing care for patients adhering to national and organizational standards and guidelines for specialty care and scope of practice per state licensing board.
Must recognize physical, psychological, and spiritual aspects of care and participates in company-wide quality initiatives.
Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Addresses patient calls, portal messages and emails in a timely manner. Asks appropriate open-ended questions as well as utilizing computerized algorithms/pathways to assist in the assessment of patient's symptoms and side effect management and documents interventions. Manages a wide range of symptoms. Assesses urgency of patient symptoms/side effects and addresses them appropriately. Aggressively manage symptoms to prevent unnecessary emergency department and hospital utilization. If emergency care is needed collaborated with physicians via electronic communication, face to face, or the telephone to discuss patient care needs that cannot be independently and appropriately addressed using standard orders or practice protocols. Collaborates with providers if the patient can be seen in an outpatient clinic setting for their symptoms. Documents all conversations with patients to maintain a comprehensive medical record. Provides clear instructions and education to the patients via the telephone and other duties as assigned.
Candidates must be a graduate of an accredited professional nursing program with a valid RN state license and current BLS certification. 3 to 5 years of nursing experience is required, with a preference for oncology experience and BSN degree.
Market context
In Virginia, nursing-related roles are typically supported by steady demand across hospitals, clinics, and long-term care settings. These positions are competitive because employers often look for both patient-care experience and current credentials, and this role requires a high school diploma, BLS certification, and one of several entry pathways such as CNA, EMT-B, Medical Assistant graduate status, or nursing program progress. Review the AI-summarized requirements and benefits here to save time, then confirm your certification status and clinical hours before applying.
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