Bilingual(English/Korean) Medical Assistant

We are excited to announce that we are looking for a Full Time, Medical Assistant at The Gastroenterology Group of Northern New Jersey in Englewood, NJ.

Responsibilities

• Prepare patients for examination by taking vital signs and recording medical histories.
• Assist healthcare providers, including Nurse Practitioners, during medical examinations and procedures.
• Perform phlebotomy and draw blood samples following proper protocols and safety standards.
• Process and label specimens accurately for laboratory testing and ensure timely delivery.
• Sterilize and maintain medical instruments and equipment to comply with infection control guidelines.
• Manage patient communications by answering phones, scheduling appointments, and providing information as needed.
• Maintain accurate and confidential patient records in compliance with healthcare regulations.
• Support administrative tasks such as billing, coding, and inventory management as required.
• Take and record patients’ vital signs and medical histories accurately.
• Manage and update electronic health records while maintaining strict confidentiality.
• Utilize critical thinking to support patient care and resolve issues that arise during appointments.
• Answer multi-line phone calls and handle patient inquiries professionally.
• Retrieve and respond appropriately to patient voicemails and secure messages; escalate to the nurse when needed.
• Schedule office visits, referrals, imaging studies, and lab work.
• Prior authorizations for imaging studies, medications, and lab tests.
• Generate result letters to patients/send portal messages.
• Enter recalls for future office appointments, imaging studies, and procedures.

Skills

• The required skills such as Medical Assisting, phlebotomy, and specimen processing are essential for performing clinical duties accurately and safely, ensuring patient comfort and compliance with health standards.
• Proficiency with medical instruments and sterilization techniques helps maintain a hygienic environment, reducing the risk of infection.
• The ability to draw blood and measure vital signs allows the Medical Assistant to provide critical data to healthcare providers for diagnosis and treatment.
• Strong communication skills, including answering phones and coordinating with Nurse Practitioners, facilitate efficient patient flow and enhance the overall patient experience.
• Preferred skills like familiarity with EHR systems and bilingual communication further improve daily operations by streamlining documentation and expanding patient accessibility.

Minimum Qualifications

• Bilingual in English and Korean (Required).
• Knowledge of medical instruments, sterilization procedures, and vital signs measurement.
• Proficiency in phlebotomy and specimen collection techniques
• Familiarity with electronic health record (EHR) systems and medical office software.
• Strong communication skills and ability to handle patient interactions professionally.

Preferred Qualifications

• Experience working alongside Nurse Practitioners or in a similar clinical setting.
• Completion of an accredited Medical Assistant training program.
• Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
• Additional certifications such as CPR or First Aid.
• Bilingual abilities to assist a diverse patient population.
• Prior experience in specimen processing and laboratory coordination.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Monday–Friday, 8: 00 AM – 4:30 PM (Flexible hours available)