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Patient Care Technician (FT) - Behavioral Health

UPMC·Jamestown, New York

Full Time·On Site·0-2 yrs·Posted 13 days ago
Practice for this role

About the role

Provide direct patient care and support activities of daily living within an inpatient behavioral health unit. Collaborate with the healthcare team to monitor patient status and ensure a secure, comfortable environment.

Are you seeking a rewarding and hands-on career in healthcare that prioritizes patient well-being?

Join UPMC as a Patient Care Technician and embark on a journey to enhance the patient experience.

Collaborate with our dedicated team of Life Changers to deliver exceptional patient care, fostering relationships with individuals in need and ensuring their comfort within a secure environment.

We are currently seeking a full-time Patient Care Technician to join our team in our Inpatient Mental Health Unit.

This position offers a 3/12-hour shift schedule to include every other weekend and rotating holidays.

Hours will include daylight and overnight hours.

Discover the countless rewards of making a meaningful impact in patients' lives while enjoying a comprehensive benefits package and the potential for limitless growth.

Explore the possibilities today and see how you can contribute to the transformative work at UPMC.

The Patient Care Technician is a valued step in the UPMC Patient Care Support career ladder, with opportunities for continued growth and advancement.

Title and salary will be determined based upon experience.

Responsibilities

Suggests and supports changes within the department. Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department-based projects and quality initiatives. Must routinely perform the UPMC nursing core nursing assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs), restraint placement and removal, AND simple dressings, bladder scan, all specimen collections and ticket to ride. All competencies must be achieved. Assures equipment malfunctions are reported to the appropriate department. Establishes appropriate and effective communication with other departments. Establishes professional and respectful interpersonal relationships. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays, and transporting patients. Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills, and performance. Request’s assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director. Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues. Provides patient care including assisting with patient procedures and activities of daily living. Assists with physical, respiratory, and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes inpatient status. Provides instruction to patients and their families under the direction of the RN. May apply, monitor, and remove patient restraints as per physician or hospital protocol. Strictly adheres to all policies and procedures relative to patient care and hospital related information. Complies with safety policies and procedures including standard precautions. Documents in the medical record according to established procedures. Performs assigned work in a timely and productive manner. Completes department clerical functions as needed. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned. In addition to the standard required competencies, the Patient Care Technician will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: phlebotomy/venipuncture, peripheral IV removal, 12 lead EKG & basic arrhythmia.

  • High school diploma or equivalent.
  • Must also have either a) 1 Year of general healthcare experience, OR b) 6 months of experience as UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion, OR c) enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR d) completion of a bachelor's degree in a health sciences field.
  • Successful completion of UPMC patient care technician class Successful completion of basic information system training.
  • Microcomputer experience preferred.
  • Ability to effectively communicate both orally and in writing.
  • Emergency Medical Technician (EMT)or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
  • Access to medications is limited to the distribution of the medication to the nurse.

Licensure, Certifications, and Clearances

CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

CCM training is required within 60 days of hire and annually thereafter.

Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) Comprehensive Crisis Management (CCMC) NYS Staff Exclusion List (NYSEL) NYS Statewide Central Register of Child Abuse (NYSCR)

UPMC is an Equal Opportunity Employer/Disability/Veteran

Requirements

Requires a high school diploma and either one year of healthcare experience, a bachelor's degree in health sciences, or specific clinical training. Must obtain CPR and Comprehensive Crisis Management certifications.

  • high school
  • bachelor degree
  • Patient Care
  • Phlebotomy
  • Basic Life Support
  • Vital Signs Monitoring
  • Patient Transport
  • Specimen Collection
  • Medical Documentation
  • EKG
  • Crisis Management
  • Telemetry Monitoring
  • Bladder Scanning
  • ADLs

Benefits

  • Comprehensive Benefits Package

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Jamestown, New York
Posted
Jul 15, 2026
Application
Employer website
UP

Hiring organization

UPMC

UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the...

Salary listed on 151 jobs
IndustryHospitals and Health Care
TypeNonprofit
Size10,001+ employees
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