Helio Health·City of Syracuse, New York
The Residential Specialist supports behavioral healthcare professionals by assisting residents with mental health and substance use disorders. Key duties include managing electronic medical records, supervising medication administration, and teaching activities of daily living.
Overview Helio Health, one of Central NY’s premier behavioral healthcare providers, is seeking a dependable and detail oriented Residential Specialist to work on a Full-Time basis at our SRO Homestead. The Residential Specialist is responsible to for supporting our team of behavioral healthcare professionals providing services to residents with mental health issues and/or substance use disorders.
Documents files in an accurate, concise, and professional manner to meet NYS and Federal licensing requirements. Handles all Electronic Medical Record keeping. Maintains confidentiality of all case records and patient information in accordance with HIPAA regulations. Actively seeks involvement of residents and significant others in program planning and progress assessments. Assists and teaches Activities of Daily Living (ADL) skills to residents. Completes service plans for residents in conjunction with the supervisor, senior specialists, and collateral contacts. Supervises the self-administration of medication daily to ensure all medications have been ingested by the residents as prescribed. Assists in the maintenance of the program site and property regarding cleanliness, removal of debris/snow from sidewalks and minor maintenance issues. Conducts random room/property searches as directed.
High School Diploma or GED required, Associate’s Degree in Human Services preferred. At least one year experience in a mental health setting and/or experience working with individuals abusing and/or addicted to alcohol and/or drugs preferred. Must possess a valid NYS Driver’s License. Our Comprehensive Employee Benefits Package Includes: Health insurance including dental and vision for employees and families. Paid Vacation and Sick leave - No Waiting Period for accruals. Paid holidays, including a floating birthday holiday. 401(k) plan with up to 5% company match. Company paid short-term disability insurance. Company sponsored life insurance. Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.
A high school diploma or GED is required, while an associate degree in human services and experience in mental health settings are preferred. Candidates must possess a valid NYS Driver's License.
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.
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