Medical Assistant – Orthopaedics

Employment Duration: 3 months (w/ potential for extension)

Under the direct supervision of the Orthopaedic Institute Practice Supervisor and Manager, guided by the policies and procedures of Ambulatory Services, and in collaboration with clinical staff and physician leadership, the Hospital Assistant 2 assists in the delivery of care to patients in an ambulatory multi-specialty group practice. Responsibilities include a variety of patient care and nursing support activities, laboratory procedures, and clinical support functions to help ensure positive patient care outcomes. The incumbent is expected to adhere to Medical Center Telephone and House Standards and provide exemplary customer service.

Key Responsibilities

• Perform routine clinical functions, including obtaining vital signs, height, and weight.
• Prepare patients for examinations and procedures, including rooming patients and preparing examination rooms.
• Perform medication reconciliation in preparation for provider visits.
• Apply and remove casts.
• Transport patients as directed.
• Monitor patient flow throughout the clinic, including maintaining patient tracking systems.
• Obtain specimens and perform simple laboratory procedures as directed.
• Perform assigned clinical activities accurately and in a timely manner.
• Ensure imaging studies are available for patient visits.
• Assist with instruction in the use of crutches, canes, and walkers.
• Document patient care activities, results, and patient-related communications in the medical record.
• Monitor medication supplies for expiration and discard expired items.
• Follow Medical Center and Ambulatory Services policies related to infection control, safety, administrative, and clinical practice.
• Complete annual competency requirements.

• Communication
• Demonstrate courtesy, professionalism, and follow-through in telephone communications while maintaining Medical Center Telephone Standards.
• Promote a professional and supportive work environment by upholding Medical Center House Standards.
• Share pertinent information and observations with members of the health care team.
• Identify and communicate concerns to nursing staff or the appropriate supervisor.
• Offer suggestions to improve clinic and practice operations.
• Work collaboratively as an effective team member.

• Operations
• Maintain clean, organized, and well-stocked examination rooms.
• Order and maintain clinical supplies.
• Follow infection control procedures and equipment cleaning, disinfecting, and sterilization policies.
• Complete required refrigerator logs.
• Ensure medication cabinets, needles, and syringes remain secure.
• Complete daily AED checks where applicable.

• Additional Responsibilities
• Follow all department and Medical Center policies, procedures, and work rules.
• Maintain patient and staff confidentiality.
• Demonstrate effective teamwork and communication with patients, families, and members of the health care team.
• Maintain a safe, clean, and functional work environment.
• Set appropriate work priorities and follow established communication channels.
• Assist with orientation and training of new staff.
• Cross-train to support front desk registration and call center functions.
• Float to various Orthopaedic specialty areas as designated.
• Prepare disability forms.
• Assist with retrieving phone messages.
• Perform other duties as assigned by the supervisor.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values [https://www.ucsf.edu/about/mission-and-values].

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here [https://diversity.ucsf.edu/].

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2Fucnet.universityofcalifornia.edu%2Fcompensation-and-benefits%2Findex.html__%3B!!LQC6Cpwp!uPLWUNVR0rFXMaSxiegp2raBmrA8C98l3-u68X5cON0um3OJMU_XUivT5BcOsGRYxtGPmgcRECZCCPoE3BWZz30_aN1A%24&data=05%7C02%7Ckellestad%40deloitte.com%7C09196a31acf74487ae9208de8b4b632a%7C36da45f1dd2c4d1faf135abe46b99921%7C0%7C0%7C639101353128138525%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=YCGJ3ybBxqEKRAZBHus2KaGkepN2dmG3pACwRBxDLng%3D&reserved=0]