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D163 - ICM Case Manager

River Edge Behavioral Health·Macon, Georgia

Full Time·On Site·2-5 yrs·Posted 13 days ago
Practice for this role

About the role

The ICM Case Manager provides paraprofessional social services, including supportive counseling and crisis intervention, to clients and their families. They coordinate case management activities and facilitate group skills training to promote overall well-being.

About River Edge Behavioral Health Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and development disabilities.

River Edge offers outpatient services at our Emery Highway-Macon, Monroe County and Baldwin County locations.

Outpatient services include behavioral health, nursing, and psychiatric assessment, stabilization and medication maintenance services as well as crisis intervention services as well as awareness, education and recovery groups.

Company Overview: At River Edge Behavioral Health in Macon, GA, employees are expected to develop meaningful relationships with patients, establishing trust and making a difference in the lives of clients and their families.

We believe in supporting our team as well as our clients with our comprehensive benefits package and a supportive work culture, including health, dental, and vision benefits, paid vacation, retirement plans, and more.

Program Overview: The ICM Case Manager provides a comprehensive range of paraprofessional social services to patients, clients, and their families and will work across both the Bibb County and Baldwin County programs.

This role actively participates in treatment team planning, delivers crisis intervention when needed, and assists individuals in addressing personal and social challenges.

Responsibilities include providing supportive counseling, serving as a liaison for social services, coordinating case management activities, and facilitating group skills training to promote the overall well-being of individuals in the program.

Schedule

  • Monday-Friday 8:30am-5:00pm
  • Key
  • Responsibilities: Provide a broad range of paraprofessional social services to patients/clients and their families. Participate in treatment team planning and perform crisis intervention. Assist individuals in addressing personal and social challenges. Provide supportive counseling to consumers and families and/or serve as a liaison for social services. Perform case management duties, coordinating services and resources as needed. Facilitate group skills training to support client growth and development.

Qualifications

Bachelor’s degree in human services or a related field required. Minimum of two (2) years of case management experience. Two professional references from former employers (family members not accepted). Successful completion of background clearance and pre-employment drug screening. Core Competencies: Case Management: Effectively manages and coordinates all aspects of a client’s case, including assessment, planning, implementation, monitoring, and evaluation of services. Crisis Intervention: Responds promptly and effectively to individuals in acute distress, using techniques to stabilize and provide immediate support. Group Skills Training: Designs and facilitates group sessions addressing social and emotional needs, utilizing appropriate methods and resources.

Empathy

Demonstrates genuine understanding and compassion for clients and families, fostering trust and rapport.

Communication

Strong interpersonal skills to clearly convey information, actively listen, provide feedback, and collaborate with treatment teams, clients, and families in a culturally sensitive manner.

Additional

Benefits: Flexible spending accounts Short and long-term disability coverage 11 Paid holidays Voluntary Life Insurance If you are looking for an opportunity to make life better and a strong desire for personal growth we encourage you to apply. We promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer and highly value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All selected applicants must pass a satisfactory background clearance and pre-employment drug test.

Requirements

A bachelor's degree in human services or a related field is required along with at least two years of case management experience. Candidates must pass a background check and pre-employment drug screening.

  • bachelor degree
  • Case Management
  • Empathy
  • Interpersonal Communication
  • Treatment Planning
  • Crisis Intervention
  • Client Assessment
  • Resource Coordination
  • Supportive Counseling
  • Social Services Coordination
  • Group Skills Training

Benefits

  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Long-term Disability Coverage
  • Short-term Disability Coverage
  • Paid Vacation
  • Flexible Spending Accounts
  • Voluntary Life Insurance
  • Retirement Plans
  • 11 Paid Holidays

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Macon, Georgia
Posted
Jul 15, 2026
Application
Employer website
RE

Hiring organization

River Edge Behavioral Health

River Edge Behavioral Health offers a full continuum of mental health, substance abuse disorder, and intellectual disability support services throughout Georgia. With more than 700 dedicated, compassionate, and professional employees, River Edge makes life better for more than...

IndustryHospitals and Health Care
TypeNonprofit
Size501-1,000 employees
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Market context

Behavioral health roles in Georgia

Behavioral health roles in Georgia are often competitive because employers look for candidates with a master’s degree in a related field or an active Georgia nursing license, plus prior behavioral health experience; inpatient experience is especially valued. Benefits commonly include medical, dental, vision, paid time off, and a 401(k) with company match. Review the AI-summarized requirements and benefits here to save time, then confirm your fit against the original posting before applying.

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