Camino Real Community Services·Crystal City, Texas
Provide community-based crisis intervention and stabilization services for individuals experiencing acute behavioral health and substance use crises. Coordinate with healthcare providers, law enforcement, and community partners to ensure continuity of care and safety.
I Section B - General Description of Duties and Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other related duties may be required and assigned.
Under the direction of the Crisis Team Lead, the MCOT Case Manager provides community-based crisis intervention services to individuals experiencing acute behavioral health and substance use crises. This position responds to individuals presenting with complex needs, including suicidal ideation, depression, psychosis, substance use disorders, emotional distress, and potential risk of harm to self or others.
Key responsibilities include conducting crisis assessments, developing safety plans and therapeutic interventions, coordinating referrals, facilitating linkage to ongoing treatment and community resources, and supporting individuals and families through crisis stabilization and recovery. The MCOT Case Manager monitors client progress, documents services, and collaborates with healthcare providers, law enforcement, schools, hospitals, and other community partners to ensure continuity of care and safety.
Services are delivered in a variety of settings, including homes, schools, hospitals, jails, emergency departments, and other community locations. Team members must be able to respond in person to activated crisis calls within one hour, regardless of urgency level.
This position requires extensive local travel, participation in an on-call rotation, flexibility to work evenings and weekends, rotating schedules, and occasional overtime to meet community crisis response needs.
Additional responsibilities include maintaining accurate clinical documentation and data systems, preparing reports and correspondence, participating in required training and staff meetings, and ensuring compliance with agency, state, and program standards.
Join a team dedicated to delivering compassionate, timely, and life-saving behavioral health services to individuals and families when they need them most.
Experience working in a community mental health center, behavioral health organization, crisis services program, or healthcare setting.
Knowledge of Texas mental health laws and procedures related to Emergency Detention Orders, Mental Health Warrants, Orders of Protective Custody, and court-ordered outpatient treatment.
Experience working with individuals experiencing serious mental illness, substance use disorders, co-occurring conditions, or behavioral health crises.
Knowledge of community resources, systems of care, and service coordination within rural or underserved communities.
Training or experience in crisis intervention, suicide prevention, de-escalation techniques, and trauma-informed care.
Familiarity with evidence-based practices and recovery-oriented approaches to behavioral healthcare.
Experience collaborating with hospitals, schools, law enforcement, emergency medical services, and other community partners.
Click on the link below to apply for this position.
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=17214e47-244e-4ef2-b904-ad31b9dcd5b0&ccId=19000101_000001&lang=en_US [https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=17214e47-244e-4ef2-b904-ad31b9dcd5b0&ccId=19000101_000001&lang=en_US]
Requires a Bachelor's degree in a behavioral health field or an RN license, plus at least three years of relevant case management experience. Must meet Texas QMHP requirements and be bilingual in English and Spanish.
Market context
Behavioral-health openings in Texas often favor licensed clinicians because employers need candidates who can step into patient-facing care with minimal onboarding. Competition is shaped by the required master’s degree, Texas license, and preferred psychiatric experience, plus CPR and CPI certifications. Review the AI-summarized requirements and benefits on this page to save research time, then confirm your license type and highlight any psychiatric or crisis-care experience in your application.
Casemanager I - MH ONLY
Casemanager I - MH ONLY
Casemanager I - MH ONLY
