Cascadia Health·Portland, Oregon
Provide clinical and administrative support to primary care teams, including patient rooming, vital signs, and diagnostic procedures. Coordinate clinician schedules, manage patient communications, and ensure accurate documentation in the electronic health record.
This position supports primary care service delivery across Cascadia run health centers within the Portland metro area.
The schedule is
Monday through
Friday, 8:30 a.m. to 5:00 p.m.
Position: Certified Medical Assistant
Program: Primary Care
Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.
We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.
The Certified Medical Assistant is responsible for delivering quality and customer-focused health care to the individuals served in a manner that reflects Cascadia’s mission, vision and values. This position provides clinical and administrative support to health care team members and offers a variety of health care services individuals served.
The job incumbent must understand, appreciate, and respect the differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.
This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add, or remove duties as necessary.
Coordinate and optimize clinician schedules to support efficient patient flow, including overbooks.
Manage patient and departmental communications (phone, mail, MyChart), ensuring timely clinician input, follow-up, and clear relay of instructions
Execute and coordinate care plan follow-ups, including prescriptions, referrals, tests, appointments, and EMR documentation
Conduct comprehensive patient rooming, including identity verification, intake assessments, vital signs, medical history, screenings, and visit documentation
Prepare patients and exam rooms for visits by ensuring proper setup, supplies, equipment, and orders are ready for the provider
Observe patient condition, report key findings or abnormal results to the provider, and ensure patient safety, comfort, and privacy
Perform clinical procedures and diagnostic tasks (e.g., specimen collection, point-of-care testing, EKGs, injections, wound care)
Manage prior authorizations, in-basket tasks, and administrative workflows to support clinic operations
Support population health initiatives, including outreach and preventive care screenings
Maintain medical equipment, sterilization processes, and a clean, well-stocked clinical environment
Provide patient education and facilitate communication with patients and families
Ensure accurate and timely documentation in the electronic health record (EHR)
Assist with front desk functions and scheduling as needed
Apply Feedback Informed Treatment (FIT) practices as part of service delivery team and in alignment with Cascadia and program’s current level of FIT implementation.
Perform additional duties to support overall clinic operations
Comply with laws, regulations, policies, and procedures under which the program and company operate.
Ensure accurate and timely documentation in the electronic health record (EHR); and maintain accurate and up-to-date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements
Assist in crisis situations as appropriate; follow protocols and procedures in coordination with the treatment team.
Respect and honor the rights and responsibilities of those served and demonstrate professional boundaries and ethics.
Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures.
Complete assigned employee training in compliance with program and company requirements.
Provide guidance, support, and training to other staff in alignment with company mission and values.
Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings.
• Certified Medical Assistant from an accredited certifying organization (NCCT or AAMA).
• Two years relevant medical clinic experience
This role is centered on direct IWS and community engagement, it is designed for in-person work and does not include hybrid or remote work options.
Work is performed in clinic environments. There is regular exposure to the elements and moderate physical and environmental demands associated with this position. The work involves addressing new and unusual circumstances, requiring flexibility in time management and exercising sound judgement.
Cascadia is an Equal Opportunity Employer. If you need assistance or accommodation due to a disability, contact us at 503-963-7654.
This position is represented by a labor union.
Starting Rate Range in USD ($)
$28.30 - $29.57
Requires a Medical Assistant certification from an accredited organization such as NCCT or AAMA. Preferred candidates have two years of relevant medical clinic experience and the ability to travel within the Portland Metro area.
Market context
Support-services roles in Oregon are often driven by steady demand in schools, hospitals, and other care settings that rely on dependable day-to-day operations. These jobs can be competitive because employers usually look for reliability, a valid driver’s license, and the ability to pass a background check, while offering entry-level access with training, tuition reimbursement, and growth opportunities. Review the AI-summarized requirements and benefits here to save research time, and confirm your availability, driving record, and background-check readiness before applying.