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  3. Care Coordinator - Knoxville, TN
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Care Coordinator - Knoxville, TN

Crossroads Treatment Centers·Knoxville, Tennessee

Full Time·On Site·Remote friendly·0-2 yrs
·
Posted 12 days ago
Practice for this role

About the role

Facilitate recovery services for patients with opioid use disorder through face-to-face meetings and monthly care coordination. Collaborate with practitioners to ensure patients are engaged with necessary services and maintain accurate clinical documentation.

Crossroads treatment centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder.

Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery.

This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery.

We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients.

Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the life of a care coordinator

Meet face-to-face with all patients to assist in the facilitation of recovery services and ensure that all recovery activities are properly documented in the patient’s record

Utilize collateral contacts and other local referral agencies to provide services not offered by the program

Conduct monthly Care Coordination meetings with patients, and complete corresponding documentation, to assure that patients are engaged with the services they need

Working in collaboration with the buprenorphine-waivered practitioner who is prescribing buprenorphine or naltrexone products to individuals with moderate to severe Opioid Use Disorder

Perform other duties as assigned by the Operations Director of OBOT Services

Education and experience requirements

A bachelor’s degree in Social Work, Psychology, Psychiatric Rehabilitation, Sociology, Counseling, Vocational Rehabilitation, or Human Services Counseling and at least either one year of experience providing services to individuals with a diagnosis of substance use disorders or a minimum of one year of clinical experience working with individuals with cooccurring diagnoses of substance use disorders and mental illness.

Licensure as a Registered Nurse with at least either one year of direct experience providing services to individuals diagnosed with a substance use disorder or a minimum of one year of clinical experience working with individuals with cooccurring diagnoses of substance use disorders and mental illness.

Board of Counseling Certified Substance Abuse Counselor (CSAC) or CSAC-Assistant under supervision of a CSAC or another supervisor as defined in 18 VAC 115-50-10

SCHEDULE • Monday-Friday; 7: 45am-5:00pm

Position benefits

Have a daily impact on many lives.

Excellent training if you are new to this field.

Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.

Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.

Opportunity to save lives everyday!

Benefits

  • PACKAGE
  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Annual Continuing Education Allowance (in related field)
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health day
  • Calm subscription for all employees

Requirements

Requires a bachelor's degree in a behavioral health field or a Registered Nurse license, combined with at least one year of experience in substance use disorder treatment. Alternatively, certification as a Substance Abuse Counselor (CSAC) is acceptable.

  • bachelor degree
  • professional certificate
  • Case Management
  • Crisis Intervention
  • Care Coordination
  • Substance Use Disorder Treatment
  • Patient Engagement
  • Patient Documentation
  • Clinical Collaboration
  • Referral Management

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Knoxville, Tennessee
Posted
Jul 16, 2026
Application
Employer website
CT

Hiring organization

Crossroads Treatment Centers

Since 2005, Crossroads has been at the forefront of treating patients with substance use disorder (SUD). Currently operating 100+ centers across nine states, we are a family of doctors, nurse practitioners, counselors and professionals dedicated to providing the most accessible...

Salary listed on 10 jobs
IndustryMedical Practices
TypeSelf-Owned
Size501-1,000 employees
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Market context

Behavioral health roles in Tennessee

Behavioral-health roles in Tennessee are often tied to schools, community programs, and outpatient settings serving children and adolescents, so employers usually look for candidates with direct youth mental-health experience. This type of role can be competitive because the posting asks for a specific degree-and-experience mix, plus prior work with children and adolescents; the listed requirements and benefits are AI-summarized from the original job description to save you research time. Before applying, match your resume to the exact experience path and highlight any youth-focused interventions, crisis support, or family engagement work.

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