Peer Support Mobile Crisis

(Please Note: This recruitment is for the Mobile Crisis Unit)

Under the general supervision of DWIHN supervisory staff, the Peer Support Specialist provides support and recovery training to individuals receiving services. The Peer Support Specialist also assists in implementing/creating a recovery environment and acts as an advocate for the needs and rights of every individual.

Principal duties and responsibilies

• Offers guidance and support to people who are struggling with substance use disorder, psychological trauma, or mental health disorders.
• Engages individuals in a recovery partnership and assists in identifying participant’s hopes and dreams and the solutions they are seeking.
• Teaches recovery and life skills using recovery tools.
• Functions as a role model to peers exhibiting competency in personal recovery.
• Serves as an advocate providing information and peer support for clients.
• Shares relevant personal experiences related to the “Recovery Process” for the benefit of individuals in recovery.
• Models hope, personal responsibility and self-advocacy to demonstrate how recovery goals can be respectfully met and how a belief in self is maintained.
• Creates a supportive environment for an individual’s recovery.
• Assists in developing natural supports and secures a network of community support.
• Cultivates connectedness in the person’s life (self, others, the environment, and to meaning and purpose).
• Coordinates with the individual’s clinical team and other supports to arrange services or resources to help the individual achieve their goals.
• Observes individuals’ changes in mental health status, physical appearance and behavior.
• Attends meetings with DWIHN and MDHHS to report on progress or lack thereof concerning the person served on their treatment.
• Conducts follow ups, attends meetings and interacts with clients and their families after initial contact.
• Assists clients with finding resources for housing, employment and education.
• Maintains records in accordance with professional standards and ensures that files are complete in terms of participant's needs, services provided and care plans.
• Completes clinical documentation as required.
• Understands and adheres to DWIHN compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Establishes and maintains appropriate working relationships with individual staff, outside agencies and vendors.
• Attends and participates in training, education and staff meetings.
• Uses basic intervention skills, behavioral management, and de-escalation techniques.
• Collaborates with mobile crisis clinicians to provide crisis support services in the community.
• Performs additional outreach activities in the community.
• Performs Mobile Crisis duties and responsibilities.
• Performs other related duties assigned.

Knowledge, Skills and Abilities

• Knowledge of DWIHN policies, procedures and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of MDHHS policies, rules, regulations and procedures.
• Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN.
• Knowledge of and ability to comply with HIPAA security standards to ensure the privacy of people served.
• Knowledge of behavioral health and mental health principles and practices.
• Knowledge of Suicide Prevention, Resilience and Crisis Intervention.
• Knowledge of Peer Recovery practices and principles.
• Knowledge of Substance Use Disorder practices and principles.
• Lived experience in program recovery.
• Assessment skills.
• Evaluation skills.
• Organizational skills.
• Communication skills.
• Active Listening skills.
• Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
• Teamwork Skills [https://zety.com/blog/teamwork-skills].
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
• Judgement/Reasoning ability.

Required education

High school diploma or a G.E.D.

Required experience

One (1) year of professional experience performing peer recovery and support duties and responsibilities.

NOTE

Additional experience may be substituted for the education requirement on a year for year basis.

Required license(S).

A valid State of Michigan Driver’s License with a safe and acceptable driving record. Must have reliable transportation.

Special conditions

Must obtain Peer Support Specialist certification within 18 months of hire through the successful completion of the Peer Employment Training through the State of Michigan.

Working conditions

Employees in this classification must travel throughout Wayne County. Candidates will be required to travel to homes, community-based settings, hospitals, schools, courts, etc.

Mobile Crisis Operations is a 24/7 unit. There will be positions offered for the Day Shift (7-3); Afternoon Shift (3-11) and the Midnight Shift (11-7). Candidates must be able to work a flexible schedule.

This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time.

Please Note

DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.

The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer