Intensive Case Management Internship (ICM)

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Location: Salt Lack City

Start date: August 2026

Duration: 3-4 months, 15-20 hours per week

Background

The International Rescue Committee (IRC), established in 1933, is a prominent non-profit organization dedicated to assisting refugees and those affected by oppression or violent conflict. Providing a wide range of services, the IRC focuses on emergency relief, protection, rehabilitation, resettlement, and advocacy for vulnerable populations. Within the United States, the organization operates 28 offices that support newly arrived individuals by ensuring they have access to essential resources such as food, shelter, and clothing, while also working with refugees to help them achieve self-sufficiency.

Scope of volunteer work

The intensive case management (ICM) program offers essential support to our most vulnerable refugee clients, guiding clients on their journey to self-sufficiency during their crucial first years in the U.S. ICM clients include single parent families, LGBTQ+, survivors of domestic violence, and clients with complex medical and mental health needs. Our services include comprehensive assistance in health, employment, finances, DWS, education, housing, family, and community integration. As a casework intern, you will collaborate closely with experienced ICM caseworkers, gaining valuable insights and hands-on experience in all facets of our impactful casework program.

Responsibilities

• Shadowing caseworkers and learning how to deliver core services
• Assisting clients with core services, including but not limited to:
• Benefits applications
• Bus and grocery store orientations
• Job search and applications
• Delivering food and in-kind donation items
• Personal finance and bill payment
• Transportation to appointments
• Medical insurance navigation
• Home visits
• Client relocations
• Referring and connecting clients to community services
• Assisting walk-in clients, as needed
• Supporting caseworkers in data compliance, including case filing, case noting, data entry, and tracking
• Participation in weekly casework team meetings

Learning objectives

Understand how state and federal policies affect services to clients.

Experience working with diverse populations.

Learn the social work interventions/models used at the agency and will practice applying social work theories/approaches to cases (strengths, empowerment, ecological, systems, etc.).

Learn how to navigate and understand social benefits and resources available in our Utah communities.

Requirements

• Must be currently enrolled in a graduate/undergraduate program, or have graduated less than 6 months ago
• Ability to communicate clearly and effectively in English; fluency in additional foreign language preferred.
• Background in social work OR other related fields
• Experience working with refugees/diverse populations, elderly, domestic violence survivors, of people with disabilities
• Motivated, flexible and ability to work independently, prioritize, and manage time effectively
• Strong computer skill with proficiency in Microsoft Office (Word, Excel, and Outlook)
• Demonstrated ability to communicate and work as a team member in a cross-cultural environment
• IRC orientation and background check required

This is an unpaid volunteer position. No financial compensation, including compensation for relocation, is available.

Position Logistics

• Length of
• Service: Fall 2026
• Start
• Date: August 24th
• End
• Date: December 16th
• Hours: 15-20 hours per week, in 4+ hour blocks
• Supervisor: Jonessa White

IRC leading the way from harm to home.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

Professional standards

Cookies

https://careers.rescue.org/us/en/cookiesettings [https://careers.rescue.org/us/en/cookiesettings]

US Benefits

• We offer a comprehensive and highly competitive set of benefits.
• In the
• US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.