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ZEPF CENTER logo

Behavioral Health Tech - Emergency Services; contingent

ZEPF CENTER·Toledo, Ohio

Unknown·On Site·2-5 yrs·Posted 12 days ago
Practice for this role

About the role

Provide crisis intervention and behavioral health assessments for adults and children in the community and onsite. Coordinate care with mental health professionals and document all services within the electronic health record system.

Description Zepf Center has been serving the Lucas County community for over 50 years.

We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio.

Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services.

Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care.

Zepf Center is a trauma-informed agency and environment for both patients and staff.

We are currently seeking a Contingent Behavioral Health Tech in our emergency services department. Emergency Services is a 24/7 comprehensive program that assesses Lucas County adults, children, and adolescents who are experiencing a psychiatric or behavioral crisis. Patients are assessed onsite or in the field to determine treatment options; hospitalization or referral to community-based services.

Job duties include but are not limited to

  • In collaboration with the Mental Health Professional/Health Officer, gathers collateral data at the scene and over the phone to help resolve crisis within the community. Provides outreach service including crisis intervention; Accompanies clinician health officers in pre-hospital screening with clients in the community. Works with patient’s primary psychiatrist/provider, case manager and/or counselor. Facilitates the care of clients in consultation with the Mental Health Professional/Health Officer, patient’s primary case manager, counselor or medical provider. Makes phone calls and coordinates services. Provides one-on-one assistance to clients and significant others or families, monitors behavior and mental status of clients at the crisis scene, and documents appropriate services in client charts. Answers the Hotline, gathers collateral information and provides information and referrals to community services. Run the intake board and coordinate outreach runs between emergency services, outreach, CACSU, CSU and Helpline Transports clients to and from community sites as needed. Works flexibly with other team members. Attends agency and unit meetings, completes reports (e.g. contact sheets, shift reports, crisis alerts, etc.), and performing all necessary chart and telephone documentation in EHR in a timely manner. Accurately document service provision and billing information to assure reimbursement.
  • Ensures competence and annual certification in the following areas: CPR and First Aid, and Crisis Intervention. Ability to cross train in other crisis units, including CSU and Urgent Care. Performs other duties as assigned.
  • Position
  • Competencies: Must be detail oriented and work accurately Must have excellent organizational skills Must have ability to interpret information Must have good problem-solving and multi-tasking skills Must be conscientious and adaptable, with a professional approach to all functions and relationships with all staff, clients, and public.

Requirements

Must be eligible to be a qualified mental health specialist by Ohio Medicaid. High School Diploma Bachelor's degree in a related field OR at least three years' work experience in mental health Least three years' work experience in mental health Must possess a valid Ohio driver’s license Must be eligible to drive company vehicles and be eligible for coverage as defined by the agency commercial insurance carrier. Those who drive personal vehicles during business must be able to furnish proof of active auto insurance EOE/M/F/H/V

Posting details

Employment type
Unknown
Work arrangement
On Site
Experience
2-5 yrs
Location
Toledo, Ohio
Posted
Jul 16, 2026
Application
Employer website
ZEPF CENTER logo

Hiring organization

ZEPF CENTER

Zepf Center is a Community Health Center, CCBHC, Trauma Certified non-profit that provides behavioral health and vocational services to youth and adults with severe and persistent mental illness in Northwest Ohio. Services include crisis care, addiction treatment, child &...

IndustryMental Health Care
TypeNonprofit
Size201-500 employees
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Market context

Ohio behavioral health roles remain in steady demand

Behavioral health roles in Ohio are typically in steady demand as employers seek clinicians who can support outpatient, community, and integrated care settings. These positions are competitive because they often require a master’s degree and a valid clinical license, and candidates should note that the requirements and benefits here are AI-summarized from the original job description to save research time. Before applying, confirm licensure fit and prepare examples of direct client care, crisis response, or care coordination.

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